Brand Certified
Wendy's
3.9(914 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1025 Grand Ave, Billings, MT
59102, United States
Certified by Wendy's • Mar 01, 2026
(406) 245-6300
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mt/billings/1025-grand-ave
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
914 reviews
5 stars
406
4 stars
231
3 stars
126
2 stars
50
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications, causing frustration among customers.
Food Quality
While some customers praised the food, others complained about cold or stale items, indicating inconsistency in food preparation.
Positive Staff Interactions
Despite the negative feedback, several customers noted friendly and helpful employees, particularly during busy hours.
Cleanliness Concerns
Some reviews mentioned unsanitary conditions in the restaurant, particularly in the bathrooms, affecting overall customer satisfaction.
- KAKerstin AnzianoJan 25, 20261.0Terrible service rude lady who would rather text people on her phone in front of me instead of appropriately do her job.Phones should not be allowed in front of customers especially well your giving them change when you won't take there change to make difference and tell them " just take it anyway" how rude and unprofessional
- JJJamesJan 19, 20265.0Some good food, I love the Jr. Bacon value deals
- SPStewart PiddassoJan 15, 20261.0Went in the evening and the manager was horrible she needs to learn how to train her staff people were everywhere the food was like hockey pucks I would have to blame it on the night manager she was rude and of course I couldn't call back management horrible horrible service don't go to Grand and the dates on these posts are ridiculous post from years ago wow up date people!!! Come on!!
- RHRegina HirtzDec 27, 20251.0Didn't one if Dave double that I pay for. When I got home I didn't what to back 🙃
- MKMichael KesslerDec 9, 20255.0Nice clean well-lit store front. Courteous employees. Can get in and get out when I need to for deliveries. Overall excellent customer service. Thank you.
Frequently Asked Questions About Wendy's
Is Grand #1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru at 1025 Grand Ave, Billings, MT?
The drive-thru is open from 6:30 AM until midnight Monday through Wednesday and Sunday, and until 1:00 AM Thursday through Saturday.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast items. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout options. You can order online through their website or mobile app, where available.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment methods.
How can I provide feedback or contact Wendy's at this location?
You can contact them via their Customer Care team live chat, call 888-624-8140, complete their customer satisfaction survey online, or call the location directly at (406) 245-6300.
Are gift cards available at this Wendy's and where can I purchase them?
Wendy's gift cards can be purchased in-restaurant, at select retailers, or online through their gift card portal website.
What are the main nearby fast food options around Wendy's at 1025 Grand Ave?
Nearby fast food options include Arby's, Dairy Queen, McDonald's, Taco Bell, and Taco John's, offering a variety of fast food choices close to Wendy's.
Are there any local entertainment or dining places near Wendy's?
Yes, nearby entertainment and dining places include Tarantinos pizza restaurant, The Palms Grand Casino, and Rec Room for billiards and social activities.
What nearby health and wellness services can customers find close to Wendy's?
Nearby health and wellness options include Bonanza Health Foods, Edge Men's Health, Wanderluxe Lifestyle Aesthetics medical spa, and several counseling and chiropractic services.
Is there public transit or nearby landmarks that can help customers find Wendy's at 1025 Grand Ave?
While specific transit stations aren't listed, notable landmarks near Wendy's include The Palms Grand Casino, Tarantinos pizza, and several other fast food and health stores to help orient visitors.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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