Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude or inattentive service.
Food Quality
Food quality is generally praised, with many customers enjoying the freshness and taste, though there are complaints about inconsistencies and mistakes in orders.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are also reports of issues such as messy dining areas and unsanitary conditions.
Speed of Service
While many customers appreciate the quick service, there are frequent complaints about long wait times, especially during busy hours.
Management Issues
Several reviews highlight problems with management and staff training, indicating a need for better oversight and employee performance.
NH
Nic Hollenbeck
Dec 14, 2025
1.0
Worst service ever!!! Will never go back
KM
Kendra McCalaster
Dec 6, 2025
5.0
Shout out to Tynan! Super kind & helpful . His customer service tonight was stupendous to be honest . My family left smiling and giggling . Thanks again !
VL
V Luquette
Oct 26, 2025
2.0
The inside was clean with no other customers. Then I realized why…. The drive through line gets such preferential treatment that inside customers are neglected. I believe the issue is that inside customers sre on the same wait list as pick up services, where the prep person thinks they have 5-10 minutes to put the order together. Our order was behind two pick up service orders, so needless to say we waited and waited while the drive thru line just flowed right on through. Don’t go inside at this place or you’ll get a cold burger like I did.
AM
Ashley McHenry
Oct 18, 2025
5.0
Bunch of nice kids with smiles working here
LB
Leah b
Oct 8, 2025
5.0
Food was great, they got my order correct, gave me straws, napkins, and even silverware( which I’m missing most times from other places) and service was great as well!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for Bill-Central 14 Wendy's drive-thru?
The drive-thru at this Wendy's location is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Is this Wendy's open for dine-in, drive-thru, and delivery?
Yes, this Wendy's serves customers via dine-in, drive-thru, and delivery where available.
Does Bill-Central 14 Wendy's serve breakfast?
Yes, this location offers breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and order online for Bill-Central 14 Wendy's?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com.
How can I contact Bill-Central 14 Wendy's for feedback or inquiries?
You can call (406) 652-2111, use the Live Chat or contact form at https://www.wendys.com/contact-us, or fill out the customer satisfaction survey online.
Is Bill-Central 14 Wendy's currently hiring?
Check the careers page at https://wendys-careers.com/job-search/ and search for Billings, MT to see current job openings.
What fast food options are available near Wendy's at 2311 Central Avenue in Billings?
Nearby fast food restaurants include Noodle House, KFC, Taco Bell, and McDonald's, offering a variety of cuisines if you wish to explore other options before or after visiting Wendy's.
Are there convenient services near Wendy's for customers visiting by car?
Yes, nearby services include Conoco and Phillips 66 gas stations, Midas auto repair shops, Don's Car Wash, and several car dealerships, making it easy to combine errands with your visit to Wendy's.
What nearby amenities can enhance my visit to Wendy's at this location?
Nearby amenities include Little Horn State Bank, US Bank ATMs, Ace Hardware stores, and local schools and preschools like Mount Olive Lutheran Preschool and Mt Olive Lutheran School, providing convenient stops or points of interest.