Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,071 reviews
5 stars
484
4 stars
296
3 stars
149
2 stars
55
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays in receiving their orders.
Food Quality
While many customers praised the food for being hot and fresh, there were complaints about dry or poorly prepared items, as well as incorrect orders.
Staff Attitude
Feedback varied on staff friendliness; some employees were described as friendly and helpful, while others were noted for being rude or unprofessional.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported issues with the dining area and service areas being messy.
Management Issues
Several reviews pointed to poor management practices, including lack of training and oversight, which contributed to service and order accuracy problems.
- VLV LuquetteOct 26, 20252.0The inside was clean with no other customers. Then I realized why…. The drive through line gets such preferential treatment that inside customers are neglected. I believe the issue is that inside customers sre on the same wait list as pick up services, where the prep person thinks they have 5-10 minutes to put the order together. Our order was behind two pick up service orders, so needless to say we waited and waited while the drive thru line just flowed right on through. Don’t go inside at this place or you’ll get a cold burger like I did.
- AMAshley McHenryOct 18, 20255.0Bunch of nice kids with smiles working here
- LBLeah bOct 8, 20255.0Food was great, they got my order correct, gave me straws, napkins, and even silverware( which I’m missing most times from other places) and service was great as well!
- MBMike BolleSep 18, 20255.0Super dope spot to get late night food in Billings. Great drive-thru for big trucks pulling trailers
- SOSarah OsterSep 14, 20255.0Went to Wendy’s this Sunday evening. I haven’t had one of their meals in a long time - but it is an all time favorite of mine. I cannot tell you enough this is the best I’ve had it! Super fresh chicken, bacon and filled with veggies! But the best party - it’s staying together like it was made with care. Fresh fries. Food came out under 5 mins. Very impressed, keep it up Wendy’s Central Team!
Frequently Asked Questions About Wendy's
Is Bill-Central 14 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Billings, MT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Billings, MT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (406) 652-2111.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bill-Central 14 Wendy’s serve breakfast?
Yes, this Wendy’s location in Billings, MT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for Bill-Central 14 Wendy's drive-thru?
The drive-thru at this Wendy's location is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Is this Wendy's open for dine-in, drive-thru, and delivery?
Yes, this Wendy's serves customers via dine-in, drive-thru, and delivery where available.
Does Bill-Central 14 Wendy's serve breakfast?
Yes, this location offers breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and order online for Bill-Central 14 Wendy's?
You can view the menu at https://menu.wendys.com/ and order online at https://order.wendys.com.
How can I contact Bill-Central 14 Wendy's for feedback or inquiries?
You can call (406) 652-2111, use the Live Chat or contact form at https://www.wendys.com/contact-us, or fill out the customer satisfaction survey online.
Is Bill-Central 14 Wendy's currently hiring?
Check the careers page at https://wendys-careers.com/job-search/ and search for Billings, MT to see current job openings.
What fast food options are available near Wendy's at 2311 Central Avenue in Billings?
Nearby fast food restaurants include Noodle House, KFC, Taco Bell, and McDonald's, offering a variety of cuisines if you wish to explore other options before or after visiting Wendy's.
Are there convenient services near Wendy's for customers visiting by car?
Yes, nearby services include Conoco and Phillips 66 gas stations, Midas auto repair shops, Don's Car Wash, and several car dealerships, making it easy to combine errands with your visit to Wendy's.
What nearby amenities can enhance my visit to Wendy's at this location?
Nearby amenities include Little Horn State Bank, US Bank ATMs, Ace Hardware stores, and local schools and preschools like Mount Olive Lutheran Preschool and Mt Olive Lutheran School, providing convenient stops or points of interest.