Wendy's

4.0
1218 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1226 East Main, Billings, MT
59105, United States

Hours

Reviews

4.0
1,218 reviews
5 stars
531
4 stars
356
3 stars
170
2 stars
64
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues like burnt patties, cold fries, and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, especially during night shifts, with rude staff and slow service.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unsanitary food handling practices.

Order Accuracy

Numerous complaints about incorrect orders, including missing items and wrong modifications.

Positive Experiences

Some customers praised the food quality and service, particularly during busy hours, noting fast service and friendly staff.
  • BM
    Big Man
    Nov 10, 2025
    5.0
    Amazing I loved the tips and tricks
  • DB
    Daniel Baker
    Nov 8, 2025
    1.0
    Ordered online. Got the order, was missing an item. Went in to inquire about it. Got some many looks like, "WE didn't do THAT. We ALWAYS get the orders right." When I pointed out that my sandwich was missing egg and even opened it to SHOW them, along WITH the receipt SHOWING that the sandwich was supposed to have egg. That's when they FINALLY decided that they made a mistake, and that I could have my sandwich made correctly. They really "LOVE" working there I see. Their attitudes are just..."wonderful" will be sure to not come by for breakfast anymore. McDonald's may get the order wrong 99% of the time, but at least they make it right by the customer. So, I will just take my business to them.
  • CJ
    Cole j
    Nov 4, 2025
    1.0
    Order is wrong 4th time in a row. Over it. Going somewhere else.
  • LL
    Levi
    Nov 2, 2025
    1.0
    These little kids need training
  • TF
    Taylor Fisher
    Oct 15, 2025
    1.0
    Wouldn’t even give a star if it didn’t make me. Y’all burnt the crap put of the Pattie and put 3 SMALL pieces of lettuce on my number one single. Had i wanted this I would have had my kid make the burger. Thanks so much for the subpar food. Appreciate it.

Frequently Asked Questions About Wendy's

Is Bill-Heights Ma Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.