Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with issues like burnt patties, cold fries, and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, especially during night shifts, with rude staff and slow service.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary food handling practices.
Order Accuracy
Numerous complaints about incorrect orders, including missing items and wrong modifications.
Positive Experiences
Some customers praised the food quality and service, particularly during busy hours, noting fast service and friendly staff.
BM
Big Man
Nov 10, 2025
5.0
Amazing I loved the tips and tricks
DB
Daniel Baker
Nov 8, 2025
1.0
Ordered online. Got the order, was missing an item. Went in to inquire about it. Got some many looks like, "WE didn't do THAT. We ALWAYS get the orders right." When I pointed out that my sandwich was missing egg and even opened it to SHOW them, along WITH the receipt SHOWING that the sandwich was supposed to have egg. That's when they FINALLY decided that they made a mistake, and that I could have my sandwich made correctly. They really "LOVE" working there I see. Their attitudes are just..."wonderful" will be sure to not come by for breakfast anymore. McDonald's may get the order wrong 99% of the time, but at least they make it right by the customer. So, I will just take my business to them.
CJ
Cole j
Nov 4, 2025
1.0
Order is wrong 4th time in a row. Over it. Going somewhere else.
LL
Levi
Nov 2, 2025
1.0
These little kids need training
TF
Taylor Fisher
Oct 15, 2025
1.0
Wouldn’t even give a star if it didn’t make me. Y’all burnt the crap put of the Pattie and put 3 SMALL pieces of lettuce on my number one single. Had i wanted this I would have had my kid make the burger. Thanks so much for the subpar food. Appreciate it.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Billings, MT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Billings, MT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (406) 245-6500.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Bill-Heights Ma Wendy’s serve breakfast?
Yes, this Wendy’s location in Billings, MT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location in Billings, MT?
The drive-thru is open Monday to Wednesday and Sunday from 6:30 AM to midnight, and Thursday to Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's in Billings offer breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides available.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's mobile app or their website for delivery and takeout options.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find the menu and pricing for this Wendy's in Billings?
Menu and pricing information is available on Wendy's official menu website and mobile app once you select this location.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via Wendy’s Customer Care Live Chat, phone at 888-624-8140, the Customer Satisfaction Survey online, or by calling this location directly at (406) 245-6500.
Is this Wendy's location hiring in Billings, MT?
To check for job openings at this location, visit Wendy’s Careers page and search for Billings, MT jobs. If no positions are listed, it's best to check back regularly.
What nearby places can I visit before or after dining at Wendy's in Billings?
Nearby you can visit Bair Reservoir for fishing, Diamond Jubilee casino and bar for nightlife, or drop by City Brew Coffee for a café experience.
Are there convenient places near Wendy's for gas or snacks?
Yes, nearby you will find Conoco gas station and convenience store, as well as Conomart Convenience Store for quick snacks and essentials.
What nearby services are available around Wendy's in Billings?
Near Wendy’s are services like Wells Fargo Bank, Altana Federal Credit Union, UPS Access Point for shipping, and the Franz Bakery Outlet for fresh bakery items.