Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,225 reviews
5 stars
534
4 stars
358
3 stars
169
2 stars
64
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold, dry, and improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including incorrect orders, rude staff, and slow service.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and lack of proper food handling practices.
Inconsistent Experience
Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
- CWChoklit Wastedd2 days ago4.0The managers try hard. I recognize a difference over the last 6-8 months and appreciate the efforts taken to at least make things better should things go wrong. I’ve honestly not dealt with poor attitudes , backlash or had any issues getting orders corrected etc since I spoke to the managers last summer. COMMUNICATION IS KEY I’m glad I advocated for myself and pray I continue to have decent experiences here . Happy New Year 🥳💕🙏🏾
- VGVictor Gustafson5 days ago5.0Great
- KHKenzi HunterDec 8, 20251.0Okay what in the actual he// happened to wendy’s?! Wendy’s used to be our go to spot cheap, food was always good & warm, employees were so kind. We have gone 3 times now within the last two months each time were extremely disappointed the foods been cold every single time the patties feel dry the lettuce sour barely any sauce on the burgers fries barely cooked or burnt to a crisp and employees act like they dont literally get paid to make food and be nice and respectful. never seen such bad customer service in my life and i did it for 4 years. i don’t know who the wendy’s manager is right now but respectfully you need to get your employees and your store in order. not to mention any time you go inside it’s filthy old food just everywhere flies literally in your face while you’re trying to eat just as a whole completely disorganized, filthy, i could honestly get better food from a gas station then what we’ve experienced lately. also since i’m on here ranting since when do you get charged for SAUCE .
- CJCassey JoNov 25, 20251.0Horrible service. The server/register person got the whole order wrong. Someone should be with ppl like that to make sure they put orders in correctly. Terrible job. Wasn't very clean. Terrible experience. Will not go to this one again. Will go to one across town instead of this mess of a place.
- DBDaniel BakerNov 8, 20251.0Ordered online. Got the order, was missing an item. Went in to inquire about it. Got some many looks like, "WE didn't do THAT. We ALWAYS get the orders right." When I pointed out that my sandwich was missing egg and even opened it to SHOW them, along WITH the receipt SHOWING that the sandwich was supposed to have egg. That's when they FINALLY decided that they made a mistake, and that I could have my sandwich made correctly. They really "LOVE" working there I see. Their attitudes are just..."wonderful" will be sure to not come by for breakfast anymore. McDonald's may get the order wrong 99% of the time, but at least they make it right by the customer. So, I will just take my business to them.
Frequently Asked Questions About Wendy's
Is Bill-Heights Ma Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location in Billings, MT?
The drive-thru is open Monday to Wednesday and Sunday from 6:30 AM to midnight, and Thursday to Saturday from 6:30 AM to 1:00 AM.
Does this Wendy's in Billings offer breakfast?
Yes, this location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides available.
Can I order Wendy's food for delivery or takeout at this location?
Yes, delivery and takeout are available. You can order via the Wendy's mobile app or their website for delivery and takeout options.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find the menu and pricing for this Wendy's in Billings?
Menu and pricing information is available on Wendy's official menu website and mobile app once you select this location.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via Wendy’s Customer Care Live Chat, phone at 888-624-8140, the Customer Satisfaction Survey online, or by calling this location directly at (406) 245-6500.
Is this Wendy's location hiring in Billings, MT?
To check for job openings at this location, visit Wendy’s Careers page and search for Billings, MT jobs. If no positions are listed, it's best to check back regularly.
What nearby places can I visit before or after dining at Wendy's in Billings?
Nearby you can visit Bair Reservoir for fishing, Diamond Jubilee casino and bar for nightlife, or drop by City Brew Coffee for a café experience.
Are there convenient places near Wendy's for gas or snacks?
Yes, nearby you will find Conoco gas station and convenience store, as well as Conomart Convenience Store for quick snacks and essentials.
What nearby services are available around Wendy's in Billings?
Near Wendy’s are services like Wells Fargo Bank, Altana Federal Credit Union, UPS Access Point for shipping, and the Franz Bakery Outlet for fresh bakery items.