Wendy's

4.0
796 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4077 Grand Avenue, Billings, MT
59106, United States

Hours

Reviews

4.0
796 reviews
5 stars
341
4 stars
242
3 stars
118
2 stars
35
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Customer Service

Mixed reviews on customer service; some found staff friendly and helpful, while others reported rudeness and poor handling of orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Many customers noted that the restaurant was clean and well-maintained.

Speed of Service

Service speed varied; some customers experienced quick service, while others faced long waits and delays.
  • JV
    jaelee von
    Oct 26, 2025
    3.0
    Breakfast potatoes were good, but there was a long white hair stuck in my chicken breakfast sandwich :( still gonna come back though cause the food was yummy
  • AM
    A M
    Sep 3, 2025
    1.0
    They gave my wife the wrong soda in the drive thru. orange coke instead daves orange cream soda. When she said that was not daves orange cream soda they told he "that is daves orange cream soda." And refused to fix it. Then when she dropped off my food it was not even the right food. Which is not the upsetting part. It was that clear as day not the right drink and they told her she was wrong and to move on. They look nothing alike.
  • TE
    Tiffany Espinosa
    Aug 11, 2025
    5.0
    Baconator was bussin
  • MS
    Maryn Sullivan
    Jul 15, 2025
    1.0
    Ordered two kids meals, one had nuggets and fries and the other one only had fries... the drinks weren't even filled and they gave us one straw when we had 4 drinks.
  • LP
    Lizzi Perino
    Jun 25, 2025
    5.0
    I’m a Wendy’s fan all the way! The food is always prepared well, it’s nice and clean with a friendly staff. Plus it’s down the street from where I live. LOL!

Frequently Asked Questions About Wendy's

Is Shiloh Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.