Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.
Customer Service
Mixed reviews on customer service; some found staff friendly and helpful, while others reported rudeness and poor handling of orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Many customers noted that the restaurant was clean and well-maintained.
Speed of Service
Service speed varied; some customers experienced quick service, while others faced long waits and delays.
JV
jaelee von
Oct 26, 2025
3.0
Breakfast potatoes were good, but there was a long white hair stuck in my chicken breakfast sandwich :( still gonna come back though cause the food was yummy
AM
A M
Sep 3, 2025
1.0
They gave my wife the wrong soda in the drive thru. orange coke instead daves orange cream soda. When she said that was not daves orange cream soda they told he "that is daves orange cream soda." And refused to fix it. Then when she dropped off my food it was not even the right food. Which is not the upsetting part. It was that clear as day not the right drink and they told her she was wrong and to move on. They look nothing alike.
TE
Tiffany Espinosa
Aug 11, 2025
5.0
Baconator was bussin
MS
Maryn Sullivan
Jul 15, 2025
1.0
Ordered two kids meals, one had nuggets and fries and the other one only had fries... the drinks weren't even filled and they gave us one straw when we had 4 drinks.
LP
Lizzi Perino
Jun 25, 2025
5.0
I’m a Wendy’s fan all the way! The food is always prepared well, it’s nice and clean with a friendly staff. Plus it’s down the street from where I live. LOL!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Billings, MT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Billings, MT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (406) 651-0159.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Shiloh Wendy’s serve breakfast?
Yes, this Wendy’s location in Billings, MT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on Grand Avenue in Billings, MT?
The drive-thru at Wendy's on 4077 Grand Avenue in Billings, MT is open daily from 6:30 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides. You can order via the website or mobile app.
Can I order Wendy's food for delivery near me?
To check if Wendy's delivery is available in your area, use the Wendy's app or go to order.wendys.com and enter your delivery address in the search field.
What payment options are accepted at this Wendy's location?
Wendy's accepts payment via American Express, Cash, Discover, Mastercard, and Visa.
Are there coupons or deals available for Wendy's orders?
Wendy's offers deals and coupons through their app and website, including mobile ordering promotions and value menu options.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their Contact page or call (406) 651-0159 to reach this location directly. Feedback can also be submitted through their Customer Satisfaction Survey online.
Is this Wendy's restaurant open for dine-in and does it have a casual dress code?
Yes, this Wendy's in Billings offers dine-in service and the attire is casual.
What nearby places can I visit before or after dining at Wendy's on Grand Avenue?
Nearby you can visit the Circle K convenience store or the Holiday Gas Station for quick stops. For entertainment, the Magic Diamond Casino and Redbox kiosk are close by.
Are there automotive services close to Wendy's for convenience when visiting?
Yes, nearby automotive services include L.P. Anderson POINT S Tire & Auto Service and Shiloh Automotive, both offering tire and repair services.
What financial services are located near this Wendy's?
Close to Wendy's you'll find banking and financial services such as U.S. Bank ATM, Bitcoin Depot for currency exchange, and Stockman Bank services.