Wendy's

4.1
251 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4610 King Ave E, Billings, MT
59101, United States

Hours

Reviews

4.1
251 reviews
5 stars
141
4 stars
57
3 stars
15
2 stars
9
1 star
29

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, leading to frustration and a lack of trust in the service.

Customer Service

While some staff were praised for their friendliness and helpfulness, others were noted for being rude or unprofessional, particularly in handling complaints.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting it was clean while others reported dirty conditions.

Drive-Thru Experience

The drive-thru service was often criticized for long wait times and poor order handling, although some praised the speed and efficiency.
  • AP
    Audrey Peterson
    Jan 4, 2026
    1.0
    Very rude for no reason. Ordered drive through pick up and accidentally drove past the ordering station since it was completely empty. They were very rude and made us pull around and waiting in the parking lot even though there wasn't anyone in line.
  • CH
    Charles Howell
    Dec 30, 2025
    1.0
    I’ve always wondered how difficult it was to put an extra sauce cup that you charge for in the bag. Apparently it’s impossible.
  • MS
    Marie Smith
    Dec 29, 2025
    1.0
    Stop making customers move to the parking lot to wait for drive through orders 😡 you’re the only location this happens at.
  • EM
    ELLO moore
    Oct 29, 2025
    4.0
    Food, not bad. customer service is excellent. We did the drive through and got our order as expected.
  • CT
    Crystal Thomas
    Oct 12, 2025
    5.0
    Mathew and Kristen are awesome!!!! So super sweet. Im a silly toy collector and Matthew went above and beyond to find all 6 of the alternate versions of the toy I was looking for!!! Not to mention the food is fresh and delicious. This location is super clean and the staff gets your order out to u swiftly!! Thank u Matthew and Kristen for making my visit here awesome!!!!!!!

Frequently Asked Questions About Wendy's

Is 4610 King Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are Wendy's drive-through hours at 4610 King Ave E, Billings, MT?

The drive-through is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.