Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1006 Shilo Crossings Blvd in Billings. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers frequently reported long wait times in both the drive-thru and dining areas, with some experiencing waits of over 30 minutes.
Staff Attitude
While some reviews praised friendly staff, others noted unprofessional behavior and poor management, particularly during busy hours.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poorly assembled food, leading to customer frustration.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the restrooms, although some noted that the dining area was well-kept.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others criticized the freshness and preparation of the food.
RE
Rebecca O E
4 days ago
1.0
Worst Taco Bell in the state. Mean employees who take forever and has roaches.
CD
Chris Davis
Nov 12, 2025
5.0
Always a great experience at this location
MD
Miranda Damion
Oct 18, 2025
1.0
There's something serious wrong with the staffing for the drive through, I've been stuck in line for 15mins and only one vehicle has ordered
CB
Chicko BahBah
Sep 17, 2025
1.0
We came in today September 17, 2025 for sit-in dining and there was an employee there -- red hair, glasses, super short. She had the worst attitude towards other employees, especially a native gentleman working there whose name we didn't catch. The native gentleman seemed flustered with the red haired girl's behavior, but powered through and was friendly and cheerful anyways. He was great, despite dealing with such horrible management (we assumed she was a manager, judging by her going out of her way to boss people around and criticize them). The red headed girl seemed to be micromanaging everything and everyone around her the whole time we were there. Employees seemed stressed around her. She is not a leader. We were uncomfortable just being in the restaurant around such hostility. I would get rid of her if I owned this store.
AJ
Alice Julia
Sep 7, 2025
3.0
To be honest the only reason I give this place any good rating is for the night shift workers. They always get my order correct, put the food together neatly, and they’re all very friendly.
On the other hand if you go during the day I wouldn’t suggest it lol. Day shift always is missing items from my orders and poorly puts the food together.
All I have to say is if you go to this Taco Bell go at night because you’ll actually get good food 👍