Subway

4.3
249 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Billings Subway® Restaurant at 1038 Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1038 Main St, Billings, MT
59105, United States

Hours

Reviews

4.3
249 reviews
5 stars
151
4 stars
57
3 stars
16
2 stars
10
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; some employees received praise for their friendliness and efficiency, while others were criticized for rudeness and poor service.

Food Quality

Customers generally enjoyed the sandwiches, but there were complaints about inconsistent quality, including issues with freshness and portion sizes.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant, with some customers noting it as one of the cleanest Subways they have visited.

Order Accuracy

Several customers reported issues with incorrect orders and poor handling of online orders, leading to dissatisfaction.

Overall Experience

While some customers had positive experiences and praised the service, others expressed frustration with management and service inconsistencies.
  • BS
    Bella Shella
    Oct 26, 2025
    5.0
    ABSOLITELY AMAZING, my sandwich was so soft and tasty. The manager whose name was Nicole was absolutely AMAZING she was so kind and efficient, dealing with multiple customers while maintaining everything else, she derserves a raise or something because it was amazing!!!
  • MZ
    Mike Zerkle
    Oct 25, 2025
    1.0
    Went there at 8:30 pm and the two workers had already covered everything and said they were closing. They don't close till nine!!!
  • DD
    David Diedrich
    Oct 21, 2025
    5.0
    10/22/2025 I just got done ordering some take home sandwiches. I don't do this often but feel it needed to be said bc he impressed me. Jake made my order and let tell you what that young man is a great worker for his age and age group these days. I am a true blue collar kinda guy he impressed me when I asked for more of this or that he looked me in the eye with enthusiasm to complete what I asked. He mentioned he want to do it how I asked. His customer service is on point and his ability to do it with a smile to be at his job and work ethic. He needs a raise and our praise. Thank you Jake to remind us all to have a smile and do our jobs there is more like you out there glad I got to see it. Keep up the good work. You will go far in life!!!
  • IB
    Ignacio Bernal
    Aug 10, 2025
    4.0
    Typical subway

Frequently Asked Questions About Subway

What types of services does Subway at 1038 Main St in Billings offer for ordering?

Subway offers in-store pickup, curbside pickup, and delivery services for your convenience.

What are the opening hours for Subway at 1038 Main St?

Subway is open from 9:00 AM to 9:00 PM Monday, Tuesday, Thursday, Friday, Saturday, and Sunday, and from 11:00 AM to 9:00 PM on Wednesdays.