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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Billings, MT. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 601 North Main Street for the ultimate SONIC experience!
Numerous reviews highlighted consistently poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including cold meals, incorrect orders, and unsatisfactory taste.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, contributing to a negative dining experience.
Management Issues
Customers expressed frustration with management's lack of responsiveness to complaints and poor staff training.
DK
daniel Kilcoyne
Dec 28, 2025
1.0
Anastasia was extremely rude and unpleasant. Horrible experience will not be going back to this sonic
SD
Shailee Dorendorf
Dec 25, 2025
1.0
I understand your busy but there's no reason my husband should be waiting 2 and half hours for his food and then to make matters worse cops are flying in like a damn fly trap ridiculous there's a thing called time management especially at your job
AA
Aaron
Dec 21, 2025
3.0
Out of the items we wanted to order had to settle. Ordered one meal and one entree only. Rang up and paid for 2 entree only options. We got what we paid for but not what I ordered, it's fine we are just passing through anyway. It.was hot and fresh though...
DC
Dilyn Coughlin
Dec 6, 2025
1.0
So we decided today to go and try out sonic for the first time in a while. And we had found 2 Blue Book coupon for a free single patty cheese burger with any purchase of one equal or GREATER value (this is important)
We go and try and use both, for the girls on the other end (in a very nasty tone) to tell us we can only use one. So whatever. She then informs us we can't use the coupon for meals. EVEN THOUGH IT IS GREATER VALUE THEN THE ONE CHEESBURGER
Then when we get to the window she continues to have an attitude with us. Kind of in the rush you out kind of way.
So anyone who has a Blue Book dont even both using them at Sonic. Because clearly they won't honor what us clearly stated on the coupon itself
MB
Michael Barreca
Dec 6, 2025
2.0
Dirty and out dated, completely sketchy environment. Definitely go elsewhere.