Business Details
About
Pizza RestaurantPapa John's
At Papa Johns Pizza in Billings, MT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Billings pizza for any occasion. Call us for pizza delivery in Billings or stop by 605 Main Street for carryout to order the best pizza in Billings, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.3
189 reviews
5 stars
88
4 stars
16
3 stars
16
2 stars
6
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times for orders, poor communication, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about dry pizzas, incorrect orders, and unsatisfactory preparation.
Management Concerns
Several customers expressed dissatisfaction with management's handling of complaints and issues, citing rudeness and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly mentioning specific staff members who provided excellent service.
- JBJared BurtJan 5, 20263.0Good pizza long wait.
- CGCass GuentherDec 26, 20255.0I live in Lockwood and had ordered delivery. A pizza, papadia, and some cheesesticks. It was all fantastic. The papadia looked a little thin but it tasted fantastic so I don't even care. I'm not joking when I say it was honestly some of the best pizza we've had in over a year. I even made sure to call and tell them how well they did.
- KKkillzonesteveDec 24, 20251.0Tonight, I came in to pick up an order that I had already paid for online. Upon entering the store, my party and I were not greeted, despite three employees being present and making direct eye contact with us. Two other guests were also waiting and were not acknowledged during this time. While we waited, the store phone rang multiple times and was ignored. After attempting to get assistance by saying hello, I received no response and had to ask a second time before someone finally came over. Even then, there was no greeting or apology—only a curt request for the name on the order. When I asked the manager for his name, his response was particularly disappointing. Rather than introducing himself, he pointed to the door and stated that his name was “on the door.” This response came across as dismissive and unnecessarily power-driven, especially given the lack of attention being given to customers inside the establishment. I want to acknowledge that this occurred on Christmas night, and I understand that working during a major holiday can be challenging. However, that does not excuse the absence of basic courtesy or professionalism. A business—especially one led by a manager whose name is displayed—should reflect leadership through respectful service and accountability. Overall, I am extremely disappointed with the treatment I received and felt disregarded as a customer.
- TStara straightDec 17, 20253.0Took almost 5 minutes to be acknowledged even though there was 4 people working. A kid with long hair wasn't wearing a hairnet, hat, or it pulled back and he kept touching his hair and face with his ungloved hands and then people's pizzas. Seemed with 4 people working only an older gentleman was doing anything.
- KMKyle MartinDec 4, 20255.0Waited in drive thru 10 minutes just to have to go inside because they couldn't see the Blue Tahoe that was listed on box was blue.
Frequently Asked Questions About Papa Johns Pizza
What are the operating hours for delivery at Papa Johns Pizza in Billings, MT?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.
Can I order pizza for carryout at this Papa Johns location, and what are the takeout hours?
Yes, you can order carryout. Takeout hours match delivery hours: 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and 10:00 AM to midnight on Friday and Saturday.
Does Papa Johns Pizza in Billings offer no-contact delivery services?
Yes, this location provides no-contact delivery to ensure safety and convenience.
Where is Papa Johns Pizza located in Billings, MT?
Papa Johns Pizza is located at 605 Main Street, Billings, MT 59105, USA.
What menu items can I expect at Papa Johns Pizza in Billings?
You can order pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order for delivery or carryout from Papa Johns Pizza in Billings?
You can order online via their website or through their Papa Johns app available on iOS and Android.
Are there any nearby restaurants to Papa Johns Pizza at 605 Main Street that I might want to visit?
Nearby you can find Papa Murphy’s (Italian and pizza restaurant), Taco Bell (fast food Mexican restaurant), Sonic Drive-In (burger fast food restaurant), ZENSHI Handcrafted Sushi (Asian restaurant), Chipotle Mexican Grill, and Off Main Deli And Bakery.
What nearby coffee shops can I visit around Papa Johns Pizza in Billings?
City Brew Coffee and Starbucks are nearby coffee shops where you can enjoy a beverage before or after your pizza order.
Are there any convenient services close to Papa Johns Pizza for errands or activities?
Yes, nearby services include Western Union for money transfers, Lincoln Lane Mini-Storage for storage needs, and Redbox kiosks for movie rentals.
Does Papa Johns Pizza in Billings offer gift cards or career opportunities?
Yes, you can purchase gift cards and find job openings through their official website and Papa Johns app.