Papa Johns Pizza

3.3
181 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Billings, MT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Billings pizza for any occasion. Call us for pizza delivery in Billings or stop by 605 Main Street for carryout to order the best pizza in Billings, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
605 Main Street, Billings, MT
59105, United States

Hours

Reviews

3.3
181 reviews
5 stars
84
4 stars
16
3 stars
14
2 stars
6
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising the pizza while others complained about dryness, lack of toppings, and poor preparation.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Management Concerns

Several customers expressed dissatisfaction with management, citing rude behavior and lack of accountability for mistakes.

Delivery Problems

Many customers experienced issues with delivery, including late arrivals, cold food, and missing items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive experiences with food quality and service.
  • MB
    Mike Buck
    Nov 17, 2025
    5.0
    always excellent. As a dasher they are the best.
  • SB
    sam bretz
    Sep 25, 2025
    1.0
    Whoever is in charge of setting the time when to send a doordasher to pick up and order needs to adjust their time. They have it set to send a dasher immediately which causes doordashers to not only lose money but get a contract violation for the late pick up. The store promises to have the food ready by a certain time. A dasher shows up and the food isnt even in the oven. It's disgusting that you will take advantage of people trying to deliver your food. Shame on the management.
  • DH
    darren hall
    Sep 21, 2025
    1.0
    Ordered pizza last night all 3 pizzas were super dry like they had no sauce on them most of the time pizza is good not last night please train cooks better. Thanks
  • PC
    Patty Cortez
    Sep 20, 2025
    3.0
    Ordered and picked up my pizza and when I walked in I was totally ignored and then when I got my pizza it was horrible! The toppings were not put on the pizza evenly all the meat was on one side of the pizza, nor were the toppings and sauce spread out so there was a ton of crust on a NY style pizza. The cheese stix barely has any cheese and were dry. Probably won't go back to the heights store for pizza again!
  • KG
    Kahealani Grammer
    Sep 5, 2025
    1.0
    To give this 1 star is sooooo sad! 1st of all order was made with huge bubbles and gaps of cheese missing as if it was a game to avoid the area. I asked to cashier who was very sweet to please re make. She stated that she mentioned it to the manager and got yelled at! The "general manager" Courtney came up And looked at it and rudely stated " what's wrong with it?" I told her I would like it fixed and she got so mad. I mentioned that her employee thought the same thing and you yelled at her. She turned red grabbed the pizza and threw it away! Then went into the back to yell at the employee before making the pizza. I wish that was the worst. She then had the worst hygiene! She touched the computer and her hair..yelled at the employees when they refilled the paper towels at the handwashing station!🤢

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Billings, MT?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

Can I order pizza for carryout at this Papa Johns location, and what are the takeout hours?

Yes, you can order carryout. Takeout hours match delivery hours: 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and 10:00 AM to midnight on Friday and Saturday.