Papa Johns Pizza

2.7
255 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Billings, MT, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Billings pizza for any occasion. Call us for pizza delivery in Billings or stop by 305 24TH ST W for carryout to order the best pizza in Billings, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
305 24TH ST W, Billings, MT
59102, United States

Hours

Reviews

2.7
255 reviews
5 stars
73
4 stars
35
3 stars
16
2 stars
17
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and unresponsive management.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Delivery Issues

Customers frequently experienced delays, cold food, and problems with third-party delivery services like DoorDash.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including messy floors and unkempt staff.

Customer Support

Feedback indicated a lack of effective customer support, with many customers unable to reach the store or receiving unsatisfactory responses.
  • RE
    Rebecca O E
    4 days ago
    1.0
    Ordered a large pepperoni pizza staff couldn't understand this order. After 10 minutes on the phone being asked a bunch of questions, and getting asked if I wanted every other item on the menu as I kept saying the same order over and over, went to pizza hut instead.
  • MD
    Matt Dornan
    Nov 16, 2025
    5.0
    Great experience! We took-out three pizzas...all bake to perfection. Thanks Pspap John's!
  • JC
    Joe Callahan
    Nov 5, 2025
    1.0
    Ordered delivery online, got an email confirmation that it will be delivered at 4:46pm.... It showed up at 5:32, it was very cold, it had the wrong toppings, and it didn't have any of the extra sauces that we ordered and paid for. All around horrible experience.
  • HB
    harmony berger
    Oct 29, 2025
    1.0
    My kids love papa johns cheese bread for some reason. But the last 3 times we've gotten it, it was so inconsistent. Have to tell the kids papa johns is broken, we can't get that right now. Either burnt or undercooked. I've tried making homemade but just not quite the same lol. Disappointing but is what it is. It's obviously not being managed well. We got food at home. Not wasting any more money on disappointment. 🤷‍♀️
  • MR
    MT Reviewer
    Oct 12, 2025
    1.0
    Tried to give this place one more chance after a couple of disappointing visits, but it just keeps getting worse. It’s pretty clear this place is poorly managed. We ordered a light-sauce pizza with ½ sausage and ½ pepperoni and black olives, but it’s like the staff reads the order and does whatever they want. Every time, the pizza is drowning in sauce, the toppings are piled unevenly (mostly under the cheese) across the whole thing, and it’s barely even cut through. This time there were piles of olives buried under the cheese across the whole thing instead of just one side. I like olives, but I’m not trying to eat 6 all at once in one bite of pizza… To top it off, we were still talking to the guy at the window to make sure all of our sauces were there, and he just shut the window mid-sentence and walked away. 😂 We just left without them, and honestly, we didn’t even end up eating the pizza. Total waste of money. Joke’s on us for giving them another try!

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Billings, MT?

Papa Johns Pizza offers delivery from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Can I place a carryout order at Papa Johns Pizza and what are the pickup hours?

Yes, you can place a carryout order. Pickup hours are 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.