Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Billings is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
610 reviews
5 stars
321
4 stars
95
3 stars
52
2 stars
44
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about specific employees providing poor service and a lack of professionalism.
Food Quality
The food received mixed reviews; some customers enjoyed the soups and sandwiches, while others reported issues with freshness and portion sizes.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
Atmosphere
The atmosphere was generally described as pleasant and conducive for dining, although some noted it could be noisy or lacking ambiance at times.
- BWBreanna WilloughbyNov 9, 20255.0I appreciated the manager at this location. Very kind and helpful
- CHCharlie HansonOct 23, 20255.0The folks that took our order were extremely friendly and helpful. Their customer service was outstanding!
- SSSteffany SandnessOct 19, 20253.0We've been coming here every other Sunday after church for months. The food is so good and the atmosphere is great. We love coming here,, except,, we always get the same cashier -Katie- . We've only had one good experience with her and EVERY other visit we have felt very unwelcome. We used to order at the counter but she speaks to us in a very condescending manner. We now order at the self serve kiosk. She is usually the one to deliver our food to the table and her customer service skills needs some work. She uses no manners, does not engage in any type of conversation, is impatient and in a rush and makes us feel like a burden.
- PDPatrick DeNardoOct 11, 20255.0Had a father daughter night and we always do some sort of soup and sandwiches. Tonight was Panera broccoli 🥦 & chedder cheese 🧀. We ordered ahead & when we got there we checked in & waited. No one told us our order was ready neither did they bring it to table. So it sat there getting cold until we checked back in with front counter lady. No apologies nothing about rewarming it or new. There was no atmosphere unless you call family with 3 little girls sitting quietly in corner. Extremely disappointed 😞
- CKCody KraskeOct 9, 20255.0The staff here is awesome. Customer Service is always stellar. They always get my order right and they are so friendly. I highly recommend their food, teas and they have a really nice lobby. Great job!!
Frequently Asked Questions About Panera Bread
Does Panera Bread in Billings accept reservations?
No, Panera Bread in Billings does not accept reservations.
What are the operating hours for Panera Bread Billings?
Panera Bread Billings is open daily from 7:00 AM to 9:00 PM.
Does Panera Bread Billings offer delivery services?
Yes, they offer delivery services every day from 7:00 AM to 9:00 PM.
Can I order ahead using an app for Panera Bread Billings?
Yes, you can order ahead using the Panera Bread app available on the Apple App Store or through their online ordering links.
What meals are served at Panera Bread Billings?
Panera Bread Billings serves breakfast, lunch, brunch, and dinner.
What are some signature menu items at Panera Bread Billings?
The menu includes specialties like You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Breads, Artisan Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
Does Panera Bread Billings have a drive-thru service?
Yes, Panera Bread Billings has a drive-thru option available for customers.
How can I pay for my order at Panera Bread Billings?
Panera Bread Billings accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Which nearby places can I visit before or after dining at Panera Bread Billings?
Nearby you can visit LensCrafters for eyewear needs, JCPenney for clothing and department store shopping, and Albertsons supermarket for groceries and pharmacy services.
Is there a coffee shop or bakery close to Panera Bread Billings?
Yes, there is another Panera Bread coffee shop and bakery located nearby, offering additional options for coffee and baked goods.