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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.8
(616 reviews)

Business Details

110 S 24th Street West, Billings, MT
59102, United States
(406) 702-1160

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Billings is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
110 S 24th Street West, Billings, MT
59102, United States

Hours

Reviews

3.8
616 reviews
5 stars
325
4 stars
94
3 stars
52
2 stars
45
1 star
100

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the soups and sandwiches, but there were multiple complaints about inconsistent quality and portion sizes.

Customer Service

While many reviews praised the friendly and helpful staff, there were significant complaints about rude service and order inaccuracies.

Cleanliness

The restaurant was noted for being clean in several reviews, but some customers reported dirty conditions and issues with the dining area.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.

Atmosphere

The atmosphere was described as pleasant and relaxing, although some customers noted it could be noisy or cold at times.
  • TP
    Thomas Pirog
    Feb 23, 2026
    2.0
    The wife got the pick 2, she loved her soup and sandwich but both werent hot. I got the french onion soup normal portion and it came out in a bigger bowl but the same exact amount of soup. Like they were supposed to do 2 ladels or something but its 1, and the same size, for double the price. My soup wasnt hot, it was lukewarm and as you can see in the photo the cheese didnt even melt. It was just there like bleh The flavor of mine was decent, but canr get past the temperature, price and overall experience. Will not be visiting this or any other panera again.
  • TH
    Trinity Harpham
    Feb 8, 2026
    1.0
    👎🏼 My info was exposed to the dark web after a breach of your website.
  • JA
    Julie Anderson
    Jan 1, 2026
    5.0
    The coffee is good, it is self serve with refills which is great. The breakfast is all good, especially the bagels. If you like sweets try the cinnamon crunch bagle. Crusty bread to put in the soup as croutons is a nice touch. Friendly staff too.
  • CJ
    carl beardsley jr
    Dec 10, 2025
    1.0
    Went through the drive through two days ago with a semi large order, I was respectful and understood it takes time with big orders. The lady over the speaker was very rude the whole time always asking if that was it then getting upset when I added more. I pull up to the window still being respectful and they give me my drinks. 10 mins later they come back with my food and say “here is that” in a tone that implies that there is more coming and they leave the drive through window open. So I’m sitting there wondering if I’m getting more and a worker comes up and SLAMS the drive through window closed. I sit there shocked for 5 MORE MINUTES then the worker comes back and in the most rude tone ever asks why I’m still sitting in the drive through. I told her respectfully that I was just confused and she made it seem like there was more. On top of this terrible service they forgot a whole soup and a sandwich. I just don’t like how these workers made me feel like I was a creep for being confused and they COULDNT EVEN GET MY ORDER RIGHT.
  • BW
    Breanna Willoughby
    Nov 9, 2025
    5.0
    I appreciated the manager at this location. Very kind and helpful

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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