Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,870 reviews
5 stars
641
4 stars
443
3 stars
402
2 stars
137
1 star
247
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of 20-30 minutes or more.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers praised the freshness and taste of the food, others complained about soggy fries and poorly prepared items.
Staff Attitude
Feedback varied on staff friendliness, with some customers noting helpful and courteous service, while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
- RLrick ludwig5 days ago1.0Order today on mobile for pickup. Was not told anything about issues connecting from app to the store. So I stood there 20 minutes before someone talked to me. Finally, she went to go get the manager. The manager notified me on the issues, and I had a receipt on my phone pulled up and the manager did not want to do anything about it didn't even offer? To make it right or nothing very poor service
- JNJeff NewtonNov 16, 20254.0its McDonald's, what do you expect
- TKTha dark KnightOct 16, 20255.0((
- LMLyric MillerOct 4, 20251.0I went here yesterday and ordered a McGriddle, they gave me a McMuffin. No big deal! But also, the fries were SO BAD!!! They were wet and soggy and unsalted and overall just disgusting. It also gave me very bad stomach problems that lasted days. Never had problems with McDonald’s until yesterday but still…not the best experience.
- MHMichael HitchcockSep 25, 20253.0Clean and good service. Not a bad location and lots of parking space.
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in services at McDonald's on Southgate Dr in Billings?
McDonald's at 4902 Southgate Dr in Billings is open for dine-in from 5:00 AM to 10:00 PM every day of the week.
Is drive-through service available and what are its hours at this McDonald's?
Yes, drive-through service is available daily from 5:00 AM to midnight at McDonald's on Southgate Dr.
Can I order delivery from McDonald's Billings location, and what are the delivery hours?
Delivery is available daily from 5:00 AM to midnight. You can order via their website or the McDonald’s App.
What services does McDonald's on Southgate Dr offer for pickup and delivery?
This location offers curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's Southgate Dr?
McDonald’s accepts cash, American Express, Discover, Mastercard, Visa, as well as Android Pay and Apple Pay.
Where can I find the full menu of McDonald's Billings online?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does McDonald's Billings have free WiFi and what other services are offered?
Yes, free WiFi is available along with drive-thru, mobile ordering, mobile offers, McDelivery, and gift cards.
What nearby hotels are close to McDonald's on Southgate Dr in Billings?
Nearby hotels include Sleep Inn, Ledgestone Hotel Billings, Comfort Suites, Best Western Plus Kelly Inn & Suites, and My Place Hotel-Billings, MT.
Are there other fast food options or convenience stores near McDonald's in Billings?
Yes, nearby options include Subway, Popeyes Louisiana Kitchen, Burger King, Taco Bell, Dairy Queen, and convenience stores like Conoco, On The Run, Circle K, and Holiday Stationstores.
What nearby attractions or entertainment venues can customers visit before or after dining at McDonald's Southgate Dr?
Customers might visit Won 800 Casino, Stars 'n' Stripes Lounge & Casino, and America's Poker Saloon for entertainment nearby.