McDonald's

3.6
1180 reviews
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Business Details

525 Wicks Lane, Billings, MT
59105, United States
(406) 248-3747
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
525 Wicks Lane, Billings, MT
59105, United States

Hours

Reviews

3.6
1,180 reviews
5 stars
408
4 stars
298
3 stars
231
2 stars
82
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality; some customers received cold or stale items, while others praised the freshness of their meals.

Staff Friendliness

Some reviews highlighted friendly staff and good customer service, although this was inconsistent across visits.

Cleanliness

The restaurant was noted as clean and well-managed, contributing positively to the overall experience.

Pricing Concerns

Many customers felt that prices were too high for the quality of food received.
  • DL
    Dave LaChioma
    5 days ago
    1.0
    I've gone thru this drive-thru countless times but in the last year I've been told,"we'll be right with you." Then 1 to 3 cars in the other lane get served. I'm absolutely sick of it, do better.
  • HW
    Hunter Wyatt
    Nov 16, 2025
    1.0
    Don't go here!!! Staff was extremely rude and they forgot our sauce. As we were looking at what we wanted, the lady was rolling her eyes, and making us feel unwelcome. There was two of us, and we were ordering for one other person, during this, she had the audacity to look over at me and say, "wow she's hungry." If you're thinking about coming to this McDonald's, Maybe reconsider, and try the other Heights Location.
  • AK
    Anthony Kuntz
    Nov 12, 2025
    1.0
    Always waiting about 5-10 min for my door dash order
  • DB
    Daniel Baker
    Nov 11, 2025
    1.0
    Waited 5 minutes in drive thru when there was absolutely no one in front of me. Someone pulled into the second drive thru and almost instantly got helped. Went inside to get service. All the people behind the counter were oblivious to their surroundings. Almost like they could care less, like they were just there to collect a paycheck.
  • TR
    Timothy Roberts
    Oct 27, 2025
    5.0
    It's a consistent experience, but only a few shine above the others. It's when you're burger, fries, and drink not only look like the advertisement, but they also seem to taste perfect as well. Well done!
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Frequently Asked Questions About McDonald's

What are the regular dining hours for the McDonald's at 525 Wicks Lane, Billings?

The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.

Does this McDonald's offer drive-thru service, and what are the drive-thru hours?

Yes, this location offers a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.