Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold or stale items, and incorrect orders.
Staff Attitude
There were mixed reviews about staff attitude, with some praising friendly employees while others noted rudeness and lack of professionalism.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with many customers having to wait excessively.
TF
Tyler French
Feb 21, 2026
1.0
The staff here are consistently ill-prepared and inefficient, especially for breakfast.
SD
Shailee Dorendorf
Feb 14, 2026
3.0
My apples were bad 😭 the lady in the back that was doing fries definitely could have checked her attitude while everyone around her is rushing to get things done she is standing around and glaring I was sitting there for a good ten minutes while she is just staring some other lady was really awesome dropped what she was doing to help me get a fresh bag of apples and hands the bad ones to the girl by the fries and she is still glaring and mean muggin lol that's all I needed was apples not a big deal but the attitude that came with it dang
HL
Hope Lucero
Feb 13, 2026
1.0
By far the worst McDonalds in Billings. Every time I go they have messed up my order. They also proceeded to put onions on my only ketchup burgers. AFTER being told I had an onion allergy. Then when I went back I was waiting over 30 minutes for my remake. Do better McDonalds. Also to whoever is working the service in drive please stop changing peoples orders. You’ve done it to me as well as too another customer who was also waiting an extended period of time for their food. I’ve been kind about this in the past but I’m not about it anymore. I will be going to a different McDonalds from now on.
OM
On Friday (Morning)
Dec 21, 2025
1.0
Went through drive 10 minutes ago and girl at payment window super unfriendly and puts off she does NOT want to be there!! Guy at pickup was friendly but literally having every car pull around. Got my breakfast and in my sausage McMuffin there was the longest nasty hair 🤮 Make your employees actually control their hair, and use nets if they are preparing the actual food. And if that girl doesn’t want to be there find someone who does!!!
MM
Meri
Dec 16, 2025
1.0
Nearly every time I go to this McDonald’s my order gets messed up. It doesn’t matter if I order online or in person feels like nine times out of ten I don’t get what I order I’ll end up getting a diet soda when I don’t ask for diet soda or get the wrong type of burger. Make sure you check your orders if you go here.
What are the regular dining hours for the McDonald's at 525 Wicks Lane, Billings?
The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to 10:00 PM on Friday and Saturday.
Does this McDonald's offer drive-thru service, and what are the drive-thru hours?
Yes, this location offers a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday. You can order online through their delivery URL.
What methods of payment does McDonald's at 525 Wicks Lane accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and Wi-Fi.
Is there a mobile app I can use to order from McDonald's?
Yes, you can use the McDonald's app available on the Apple App Store and Google Play Store for ordering.
What are some notable nearby places that can be visited before or after dining at McDonald's?
Nearby places include the Goodwill Store for thrift shopping, Scheels Shiloh Crossing for sporting goods, and the Billings Supercenter which offers parking and has a bar.
Are there other fast food options near this McDonald's?
Yes, nearby you will find another McDonald's and Taco Treat for additional fast food options, as well as Little Caesars Pizza for pizza lovers.
Where can I find financial services near McDonald's at 525 Wicks Lane?
You can visit Opportunity Bank of Montana, Jackson Hewitt Tax Service, OneMain Financial, or Western Union, all located nearby.
Does the McDonald's location support contactless or no-contact delivery options?
Yes, they offer delivery services including no-contact delivery and same-day delivery options.
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