Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,654 reviews
5 stars
546
4 stars
413
3 stars
346
2 stars
121
1 star
228
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or improperly prepared food, with several mentioning issues like stale items and missing ingredients.
Cleanliness
Several reviews noted unsanitary conditions, including dirty tables and a messy dining area.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly and helpful employees, indicating that positive experiences do occur.
- CWChoklit WasteddDec 17, 20254.0Thank you to the night crew ! Always so positive and upbeat ! Especially women , always happy and helpful ! Happy holidays ! Great job Teffy!
- KBKenny BrewerDec 6, 20251.0Food was all cold, fries were gross, they forgot all our sauces, they didn't put the lids on our drinks all the way so they spilled all over the car. I had to go in to get the sauces and it was disgusting inside! Won't be returning to this location, ever!
- MHMaddie HembrookNov 26, 20251.0Co-worker, there's our nice, but we had my service dog with me. And we got told by an old man that we weren't allowed in there with a dog not going there again.
- KBKristopher BrewerNov 13, 20251.0TERRIBLE. NO SAUCE WITH MY NUGGETS. WHAT IS WRONG WITH THESE PEOPLE.
- SMSicily MitchellNov 7, 20251.0The customer service here is non existent. Even the manager was rude for no reason. How is it my fault that your equipment doesn’t work and you can’t take my code for a free happy meal?
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 401 Main St, Billings?
McDonald's at 401 Main St, Billings is open daily from 5:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 1:00 AM.
Does this McDonald's have a drive-thru? If so, what are its hours?
Yes, the McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
What delivery and pickup services does McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can customers order from McDonald's using a mobile app?
Customers can order via the McDonald's App available on iOS and Android, or through the online order link at https://mcdonalds.smart.link/mjuu1ggdi.
Does McDonald's offer any rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points towards free food. Details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby coffee shops are close to McDonald's at 401 Main St?
Nearby coffee shops include Starbucks and City Brew, great places for coffee before or after your McDonald's visit.
Are there any nearby hotels close to McDonald's at this location?
Yes, the Yellowstone Hotel is nearby, convenient for guests looking for dining options like McDonald's during their stay.
What nearby services can I access around McDonald's at 401 Main St?
Nearby services include UPS Access Point for shipping, Spin Fresh Laundry for laundry needs, and various beauty salons such as Hair By Lyndee and Euphoria Salon and Boutique.