Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,642 reviews
5 stars
541
4 stars
410
3 stars
344
2 stars
121
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Food Quality
Many reviews highlighted issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Customer Service
Numerous complaints were made about rude or unhelpful staff, with some customers feeling disrespected during their visits.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Order Accuracy
There were multiple instances of incorrect orders being received, contributing to customer frustration.
- RWRICH WEATHERSONNov 15, 20255.0Very friendly employees!!
- KBKristopher BrewerNov 13, 20251.0TERRIBLE. NO SAUCE WITH MY NUGGETS. WHAT IS WRONG WITH THESE PEOPLE.
- SMSicily MitchellNov 7, 20251.0The customer service here is non existent. Even the manager was rude for no reason. How is it my fault that your equipment doesn’t work and you can’t take my code for a free happy meal?
- MGMichael GreeneOct 27, 20251.0I’d give 0’if I could .Even when this place is slow, they’re slow and the place is dirty. Beware of this filth and the ignorant staff . You’re thank me if you read the reviews and stay clear. Avoid the headache and drama they’ll bring to your day over cold fries, long wait times, missing food etc.
- LNLiddy NolanOct 19, 20251.0Worst McDonald’s I have ever been in. Order a chicken wrap with cheese and two pieces of bacon, waited 15 mins for the food and wasn’t even fresh as you would expect with that wait time. Please see photo for said wrap. Food wasn’t even wrapped up right. Stale and cold. Avoid!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 401 Main St, Billings?
McDonald's at 401 Main St, Billings is open daily from 5:00 AM to 10:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 1:00 AM.
Does this McDonald's have a drive-thru? If so, what are its hours?
Yes, the McDonald's has a drive-thru open daily from 5:00 AM to 1:00 AM.
What delivery and pickup services does McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can customers order from McDonald's using a mobile app?
Customers can order via the McDonald's App available on iOS and Android, or through the online order link at https://mcdonalds.smart.link/mjuu1ggdi.
Does McDonald's offer any rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points towards free food. Details are at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby coffee shops are close to McDonald's at 401 Main St?
Nearby coffee shops include Starbucks and City Brew, great places for coffee before or after your McDonald's visit.
Are there any nearby hotels close to McDonald's at this location?
Yes, the Yellowstone Hotel is nearby, convenient for guests looking for dining options like McDonald's during their stay.
What nearby services can I access around McDonald's at 401 Main St?
Nearby services include UPS Access Point for shipping, Spin Fresh Laundry for laundry needs, and various beauty salons such as Hair By Lyndee and Euphoria Salon and Boutique.