Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,159 reviews
5 stars
444
4 stars
306
3 stars
222
2 stars
72
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, with some experiencing delays of 20-40 minutes.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and poor handling of online orders.
Customer Service
While some staff were praised for their friendliness, many reviews highlighted rude or dismissive behavior from employees, particularly management.
Food Quality
Food quality was inconsistent, with reports of cold or improperly prepared items, as well as concerns about portion sizes.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported issues with cleanliness and organization.
- MNM. Netto1 day ago5.0Always the best option in the middle of nowhere
- DRDeanna RoseNov 4, 20255.0Nice and sandwiches were ok to eat for a fast meal put salads on the menu.
- RWRed Winged Sky WalkerOct 20, 20251.0I never thought I’d see the Taco Bell down the street improve before this McDonald’s, but that’s exactly what’s happened. This location consistently ranks as one of the worst for DoorDash pickups. Wait times are almost always between 10 and 30 minutes, sometimes longer, even during off-peak hours. There’s occasionally one manager who seems to care more than the rest, but not consistently. On days when they’re not there, the staff shows no urgency at all. Orders pile up, Dashers are ignored, and the energy in the store feels indifferent to how it impacts others. What’s especially frustrating is that McDonald’s has the ability to adjust the prep time in the system if orders are regularly late. The fact that they haven’t made that change is proof they know this is a problem, and just don’t care. That wasted time directly hurts Dashers: we aren’t paid for waiting, we risk being marked late to the customer, and it tanks our earnings. Most of the time when I arrive here, I don’t even bother walking in right away. I just sit in my car for 10–15 minutes so I can unassign the order without damaging my metrics. I’ll glance inside just in case something’s ready...but I rarely get my hopes up. This isn't just a one-store issue either. The McDonald's in the Heights is the same. Haven’t tried the West End location yet, but given the pattern, I wouldn’t be surprised if it’s just as bad. Whatever’s going on with management across these stores, it clearly isn’t working. Side note for customers: This setup causes a lot of stress for Dashers, even if not all of us put it into words.
- MMMonica MarieOct 10, 20251.0Ordered a large root beer float and it was literally only half full!! Like.. What???? What a rip off !!!!!! Won't be back... Dairy Queen is better anyway
- KDKenneth DavisOct 7, 20255.0Love It
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2333 Central Ave, Billings?
Delivery is available daily from 5:00 AM to 11:30 PM.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:00 AM until midnight.
What pickup and delivery services does McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is McDonald's located?
McDonald's is located at 2333 Central Ave, Billings, MT 59102, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location offers a drive-thru service.
Can I order McDonald's food online or through an app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby you can find Noodle House, Taco Bell, Wendy’s, Hardee’s, and KFC for additional dining options.
Are there convenient gas stations close to McDonald's?
Yes, the nearby gas stations include Conoco, Don's Car Wash (which also offers gas), and Phillips 66 Gas.
What financial services are available near McDonald’s at 2333 Central Ave?
Nearby financial services include U.S. Bank ATM, US Bank, Chase Bank, and Little Horn State Bank.