Brand Certified
McDonald's
3.2(722 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2711 Frontage Road, Billings, MT
59101, United States
Certified by McDonald's • Mar 01, 2026
(406) 256-6315
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
722 reviews
5 stars
215
4 stars
139
3 stars
113
2 stars
59
1 star
196
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with food quality, including items being served cold, soggy, or incorrect, as well as cleanliness concerns.
Management Issues
Several customers noted a lack of effective management, with complaints about employee behavior and overall organization.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty dining areas and restrooms, as well as flies in the restaurant.
- DBDaniel Baker6 days ago1.0Even if you order online to "skip the line" as they say...you STILL have to wait for the drive thru to clear before you even GET your food that you ordered. Subpar quality, ABYSMAL "customer service", and wait times so long, you are better off cooking at home. This place just needs to close down like Popeyes did because this place SUCKS!
- MMMatthewFeb 15, 20261.0Can't even be bothered to make sure kiosks have receipt paper, but these kids want $15+ per hour. Plane is filthy so they can't even be bothered to clean. Place is an absolute joke.
- KDKulveer DhillonFeb 15, 20261.0They need someone more professional for front not some dancing hippie taking wrong orders. Plain Hot Latte is not Regular coffee fyi.
- JWjonny “Jonwalt” walterFeb 8, 20261.0Terrible service at McDonald’s in Billings, Montana. Went in for breakfast and coffee, asked for a simple refill after finishing, and the staff flat-out refused unless I paid for another cup. Who charges for coffee refills these days? Felt nickel-and-dimed, totally ruined my morning. Avoid this location if you value basic courtesy.
- MKMarcus KretzingerFeb 5, 20261.0We ordered delivery and when we received it our bag was not sealed, our bags were soaked in soda and tea, our straws were soaked and we couldn’t even use them, our fries were only halfway full and soaked in soda and tea, and our chicken nuggets looked old and were dry and not fresh. We spent $25 on this order for delivery and only got refunded $12.75 and our deliverer was on a bike and tried downplaying what had happened to our order.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's at 2711 Frontage Road, Billings?
McDonald's is open daily from 4:00 AM to 12:00 AM.
Does McDonald's offer a drive-thru service? If so, what are the drive-thru hours?
Yes, McDonald's has a drive-thru open daily from 4:00 AM to 12:00 AM.
Can I order food for delivery from this McDonald's location?
Yes, you can order delivery daily between 6:00 AM and 11:10 PM via their online delivery service.
What types of pickup and delivery services does McDonald's provide?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu of this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering McDonald's food?
Yes, the McDonald's App is available on both iOS and Android platforms for ordering and offers.
What nearby gas stations can I visit when coming to McDonald's on Frontage Road?
Nearby gas stations include Town Pump, PILOT TRAVEL CENTER Lockwood MT, Conoco, and Pilot Truckstop, convenient for refueling before or after your meal.
Are there casinos or entertainment options around McDonald's at 2711 Frontage Road?
Yes, Montana's Best Casinos such as Lucky Lil's, Magic Diamond, and Montana Lil's are located nearby and can be great places to visit before or after dining.
How can I use nearby transit or convenience locations to find the McDonald's?
Nearby convenience stores like Town Pump and gas stations such as Conoco and Pilot can serve as landmarks to easily locate McDonald's on Frontage Road in Billings.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website