Location.com logo
Brand Certified

McDonald's

3.2
(722 reviews)

Business Details

2711 Frontage Road, Billings, MT
59101, United States
(406) 256-6315
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2711 Frontage Road, Billings, MT
59101, United States

Hours

Reviews

3.2
722 reviews
5 stars
215
4 stars
139
3 stars
113
2 stars
59
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, including items being served cold, soggy, or incorrect, as well as cleanliness concerns.

Management Issues

Several customers noted a lack of effective management, with complaints about employee behavior and overall organization.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty dining areas and restrooms, as well as flies in the restaurant.
  • DB
    Daniel Baker
    6 days ago
    1.0
    Even if you order online to "skip the line" as they say...you STILL have to wait for the drive thru to clear before you even GET your food that you ordered. Subpar quality, ABYSMAL "customer service", and wait times so long, you are better off cooking at home. This place just needs to close down like Popeyes did because this place SUCKS!
  • MM
    Matthew
    Feb 15, 2026
    1.0
    Can't even be bothered to make sure kiosks have receipt paper, but these kids want $15+ per hour. Plane is filthy so they can't even be bothered to clean. Place is an absolute joke.
  • KD
    Kulveer Dhillon
    Feb 15, 2026
    1.0
    They need someone more professional for front not some dancing hippie taking wrong orders. Plain Hot Latte is not Regular coffee fyi.
  • JW
    jonny “Jonwalt” walter
    Feb 8, 2026
    1.0
    Terrible service at McDonald’s in Billings, Montana. Went in for breakfast and coffee, asked for a simple refill after finishing, and the staff flat-out refused unless I paid for another cup. Who charges for coffee refills these days? Felt nickel-and-dimed, totally ruined my morning. Avoid this location if you value basic courtesy.
  • MK
    Marcus Kretzinger
    Feb 5, 2026
    1.0
    We ordered delivery and when we received it our bag was not sealed, our bags were soaked in soda and tea, our straws were soaked and we couldn’t even use them, our fries were only halfway full and soaked in soda and tea, and our chicken nuggets looked old and were dry and not fresh. We spent $25 on this order for delivery and only got refunded $12.75 and our deliverer was on a bike and tried downplaying what had happened to our order.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2711 Frontage Road, Billings?

McDonald's is open daily from 4:00 AM to 12:00 AM.

Does McDonald's offer a drive-thru service? If so, what are the drive-thru hours?

Yes, McDonald's has a drive-thru open daily from 4:00 AM to 12:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: