Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, unsanitary conditions, and complaints about the taste and freshness of the food.
Staff Behavior
Mixed feedback on staff behavior; while some customers praised individual employees for their friendliness, others reported rude management and poor customer service.
Cleanliness
Multiple reviews highlighted cleanliness issues, particularly with flies in the restaurant and dirty bathrooms.
Operational Issues
Customers noted problems with the restaurant's hours and availability, including being closed earlier than advertised and technical difficulties affecting service.
DC
Dan Cardiff
Dec 30, 2025
1.0
One of the slowest "fast food" restaurants in existence. There may be restaurants that are currently closed and are somehow faster, still. Sub par quality as well. Very hit or miss. Seems to be an obvious lack of management. Also, is there some requirement that if you order a cheeseburger without pickles or onion, they use half a gallon of ketchup on it? My last one was so bad, it smelled like canned tomato soup.
FF
fallout fan
Dec 26, 2025
4.0
A good gas station
DW
Dillon White
Dec 23, 2025
2.0
Food is typically accurate, but the service is pathetically slow, every time. Fast food? No, more like "arrived at the DMV 2 hours after they opened without an appointment" food...
MC
Mike couch
Dec 4, 2025
1.0
This location has to be the slowest McDonald’s ever. Placed an order for pickup before I left work for my lunch. I have been waiting over 30 minutes.
MT
Mr. Trucker
Nov 18, 2025
1.0
Slowest Mcdonalds ever. As a Montanan I expect better work ethic from fellow Montanans, Truckers are tired and just want to go to bed..
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu of this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering McDonald's food?
Yes, the McDonald's App is available on both iOS and Android platforms for ordering and offers.
What nearby gas stations can I visit when coming to McDonald's on Frontage Road?
Nearby gas stations include Town Pump, PILOT TRAVEL CENTER Lockwood MT, Conoco, and Pilot Truckstop, convenient for refueling before or after your meal.
Are there casinos or entertainment options around McDonald's at 2711 Frontage Road?
Yes, Montana's Best Casinos such as Lucky Lil's, Magic Diamond, and Montana Lil's are located nearby and can be great places to visit before or after dining.
How can I use nearby transit or convenience locations to find the McDonald's?
Nearby convenience stores like Town Pump and gas stations such as Conoco and Pilot can serve as landmarks to easily locate McDonald's on Frontage Road in Billings.