Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions, particularly with flies in the restaurant and dirty bathrooms.
Staff Behavior
Feedback on staff was mixed; while some employees were praised for their friendliness, others were criticized for rudeness and poor service.
Management Issues
There were complaints about management practices, including poor communication and lack of support for staff, contributing to overall service problems.
AJ
Aiden JL
6 days ago
1.0
Slowest Mcdonalds ever. As a Montanan I expect better work ethic from fellow Montanans, Truckers are tired and just want to go to bed..
MR
Megan Reed
Nov 16, 2025
1.0
Literally slowest drive thru in the whole city of billings
CV
Chloe Viger
Nov 6, 2025
1.0
Found this grey hair first bite into my burger.
Do better🫵
JK
Joe K
Oct 24, 2025
1.0
The worst mcdonalds in billings expect to wait forever
WC
William Carl
Sep 10, 2025
2.0
I have gone here multiple times the amount of flies is unbearable for a food place it should take matters to solve this issue. Also the second time I went there they had a sign that said that they were closing at 11 pm that day. As a fast food place you should always take care to put this on your website and update things like that I saw 3 people turn around and do a u-turn before I went up and saw the sign. Update online people who are traveling use that to determine if you are open so update it.
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I view the full menu of this McDonald's?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app for ordering McDonald's food?
Yes, the McDonald's App is available on both iOS and Android platforms for ordering and offers.
What nearby gas stations can I visit when coming to McDonald's on Frontage Road?
Nearby gas stations include Town Pump, PILOT TRAVEL CENTER Lockwood MT, Conoco, and Pilot Truckstop, convenient for refueling before or after your meal.
Are there casinos or entertainment options around McDonald's at 2711 Frontage Road?
Yes, Montana's Best Casinos such as Lucky Lil's, Magic Diamond, and Montana Lil's are located nearby and can be great places to visit before or after dining.
How can I use nearby transit or convenience locations to find the McDonald's?
Nearby convenience stores like Town Pump and gas stations such as Conoco and Pilot can serve as landmarks to easily locate McDonald's on Frontage Road in Billings.