McDonald's

3.2
713 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2711 Frontage Road, Billings, MT
59101, United States

Hours

Reviews

3.2
713 reviews
5 stars
213
4 stars
139
3 stars
113
2 stars
58
1 star
190

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, unsanitary conditions, and complaints about the taste and freshness of the food.

Staff Behavior

Mixed feedback on staff behavior; while some customers praised individual employees for their friendliness, others reported rude management and poor customer service.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly with flies in the restaurant and dirty bathrooms.

Operational Issues

Customers noted problems with the restaurant's hours and availability, including being closed earlier than advertised and technical difficulties affecting service.
  • DC
    Dan Cardiff
    Dec 30, 2025
    1.0
    One of the slowest "fast food" restaurants in existence. There may be restaurants that are currently closed and are somehow faster, still. Sub par quality as well. Very hit or miss. Seems to be an obvious lack of management. Also, is there some requirement that if you order a cheeseburger without pickles or onion, they use half a gallon of ketchup on it? My last one was so bad, it smelled like canned tomato soup.
  • FF
    fallout fan
    Dec 26, 2025
    4.0
    A good gas station
  • DW
    Dillon White
    Dec 23, 2025
    2.0
    Food is typically accurate, but the service is pathetically slow, every time. Fast food? No, more like "arrived at the DMV 2 hours after they opened without an appointment" food...
  • MC
    Mike couch
    Dec 4, 2025
    1.0
    This location has to be the slowest McDonald’s ever. Placed an order for pickup before I left work for my lunch. I have been waiting over 30 minutes.
  • MT
    Mr. Trucker
    Nov 18, 2025
    1.0
    Slowest Mcdonalds ever. As a Montanan I expect better work ethic from fellow Montanans, Truckers are tired and just want to go to bed..

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 2711 Frontage Road, Billings?

McDonald's is open daily from 4:00 AM to 12:00 AM.

Does McDonald's offer a drive-thru service? If so, what are the drive-thru hours?

Yes, McDonald's has a drive-thru open daily from 4:00 AM to 12:00 AM.