Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
639 reviews
5 stars
246
4 stars
161
3 stars
112
2 stars
29
1 star
91
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, with some customers expressing disappointment in the overall taste.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant, often resulting in frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to an overall negative impression of the location.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions amidst the overall poor service.
- HLHeidi Lynn3 days ago1.0Do not order from this location online. They close early and will cancel any online orders when they close even if order was placed and ready for pick up before there closing time. Refunds to cards take days. There online business hours are not correct so you dont know they are closed til you come through.
- LDLandon Deleon3 days ago1.0Closed 2 hours before posted time
- FBFarmer BobOct 25, 20251.0Wait, wait, wait! They don't tell you about that part! Pay alot of money to have your time abused.
- PGPatti GordonOct 20, 20251.0Wow, I don’t think I’ve ever had more rudeness than the young lady at the pay window!! She was rude on the speaker taking my order, and then practically threw my change at me, when I paid at the window. Some coins fell on the ground, explaining to me with attitude, “it’s only ten cents that dropped on the ground” . The service was slow, so I was told to pull around the corner and they would bring my meal. It was cold, and the fries as well. They have really slipped! Poor food quality, rude service, and an a hostile atmosphere!!
- MMMxnate242Oct 1, 20251.0I went into the lobby because the line in the Drive-Thru was extremely long and I was the very first one in line in the lobby and I waited there for 15 to 20 minutes as the old lady and the blonde kid just kept staring at me over and over and over getting the drive-thru orders ready nobody wants said hi or greeted me or told me how long the wait was going to be they just continue to ignore me and peek over every once in a while to see if I was still there. Unacceptable. Wasted my entire work lunch and I didn't even get any food. Complete bullshit!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 3003 Grand Ave, Billings, MT?
McDonald's is open from 5:00 AM to 11:00 PM on Sundays and Mondays, and from 5:00 AM to 10:00 PM Tuesday through Saturday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through service with hours from 5:00 AM to 11:00 PM on Sundays and Mondays, and 5:00 AM to 10:00 PM Tuesday through Saturday.
What delivery services are available at this McDonald's?
This McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's delivery online for this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple Store and Google Play.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I earn rewards at this McDonald's?
Yes, you can earn points for free food with MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What services does this McDonald's offer?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any nearby fast food restaurants besides McDonald's at 3003 Grand Ave?
Yes, nearby fast food options include another McDonald's, Subway, and Taco Bell, convenient if you're exploring dining choices in the area.
What nearby places can I visit after dining at McDonald's?
You might enjoy visiting Spinners, a frozen yoghurt and ice cream shop nearby, or Bistro Enzo, an Italian and American restaurant, for a dessert or a different dining experience.
How can nearby services like Wells Fargo Bank or Cenex Zip Trip benefit me when visiting McDonald's?
While visiting McDonald's, you can conveniently access nearby Wells Fargo Bank for banking needs or Cenex Zip Trip gas station to refuel your vehicle, making your visit more efficient.