Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
645 reviews
5 stars
248
4 stars
161
3 stars
114
2 stars
29
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, with some customers expressing disappointment in the overall taste.
Management Concerns
Several customers criticized the management for being unprofessional and unhelpful, contributing to a negative dining experience.
Cleanliness
There were complaints about unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- MDMax DorotikDec 15, 20253.0Been here several times, the indoor pickup orders are never prioritized. Wait is up to 10 minutes for a pre-placed mobile order.
- YRYuli ReyesDec 12, 20251.0This is my 2nd time on a Friday coming to this location around 8:50pm and they are always closed 2 times in a row doesn't seem right today snowed probably the excuse but last week was also closed. Just close down if you're under staff ,who ever the manager is not doing a very good job at this location. Rather been going to taco bell always open.
- HLHeidi LynnNov 21, 20251.0Do not order from this location online. They close early and will cancel any online orders when they close even if order was placed and ready for pick up before there closing time. Refunds to cards take days. There online business hours are not correct so you dont know they are closed til you come through.
- LDLandon DeleonNov 21, 20251.0Closed 2 hours before posted time
- PGPatti GordonOct 20, 20251.0Wow, I don’t think I’ve ever had more rudeness than the young lady at the pay window!! She was rude on the speaker taking my order, and then practically threw my change at me, when I paid at the window. Some coins fell on the ground, explaining to me with attitude, “it’s only ten cents that dropped on the ground” . The service was slow, so I was told to pull around the corner and they would bring my meal. It was cold, and the fries as well. They have really slipped! Poor food quality, rude service, and an a hostile atmosphere!!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 3003 Grand Ave, Billings, MT?
McDonald's is open from 5:00 AM to 11:00 PM on Sundays and Mondays, and from 5:00 AM to 10:00 PM Tuesday through Saturday.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through service with hours from 5:00 AM to 11:00 PM on Sundays and Mondays, and 5:00 AM to 10:00 PM Tuesday through Saturday.
What delivery services are available at this McDonald's?
This McDonald's offers delivery services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where can I order McDonald's delivery online for this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple Store and Google Play.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I earn rewards at this McDonald's?
Yes, you can earn points for free food with MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What services does this McDonald's offer?
This McDonald's provides drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Are there any nearby fast food restaurants besides McDonald's at 3003 Grand Ave?
Yes, nearby fast food options include another McDonald's, Subway, and Taco Bell, convenient if you're exploring dining choices in the area.
What nearby places can I visit after dining at McDonald's?
You might enjoy visiting Spinners, a frozen yoghurt and ice cream shop nearby, or Bistro Enzo, an Italian and American restaurant, for a dessert or a different dining experience.
How can nearby services like Wells Fargo Bank or Cenex Zip Trip benefit me when visiting McDonald's?
While visiting McDonald's, you can conveniently access nearby Wells Fargo Bank for banking needs or Cenex Zip Trip gas station to refuel your vehicle, making your visit more efficient.