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McDonald's

3.7
(652 reviews)

Business Details

3003 Grand Ave, Billings, MT
59102, United States
(406) 652-5276
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3003 Grand Ave, Billings, MT
59102, United States

Hours

Reviews

3.7
652 reviews
5 stars
249
4 stars
162
3 stars
116
2 stars
30
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and bathrooms, contributing to an overall poor impression of the location.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, stale, or improperly cooked items.

Wait Times

Customers expressed frustration with long wait times for both drive-thru and in-store orders, often exacerbated by understaffing.
  • AK
    Anker Kanning
    Feb 5, 2026
    3.0
    Lots of crazy children
  • TG
    Teresa Goodwyn
    Jan 14, 2026
    2.0
    They're getting as bad as Wendy's for messing up orders
  • NM
    Nick Mitchell
    Jan 12, 2026
    1.0
    Closes randomly with no signage and then leaves their mobile ordering on so they can still collect money while doing nothing
  • MD
    Max Dorotik
    Dec 15, 2025
    3.0
    Been here several times, the indoor pickup orders are never prioritized. Wait is up to 10 minutes for a pre-placed mobile order.
  • YR
    Yuli Reyes
    Dec 12, 2025
    1.0
    This is my 2nd time on a Friday coming to this location around 8:50pm and they are always closed 2 times in a row doesn't seem right today snowed probably the excuse but last week was also closed. Just close down if you're under staff ,who ever the manager is not doing a very good job at this location. Rather been going to taco bell always open.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3003 Grand Ave, Billings, MT?

McDonald's is open from 5:00 AM to 11:00 PM on Sundays and Mondays, and from 5:00 AM to 10:00 PM Tuesday through Saturday.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through service with hours from 5:00 AM to 11:00 PM on Sundays and Mondays, and 5:00 AM to 10:00 PM Tuesday through Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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