Jimmy John's

4.3
307 reviews

About

Sandwich Restaurant

Location

Jimmy John's
805 N 24th St W, Billings, MT
59102, United States

Hours

Reviews

4.3
307 reviews
5 stars
199
4 stars
57
3 stars
20
2 stars
8
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers noted the service as 'freaky fast', although some experienced delays with delivery.

Food Quality

While some praised the freshness and taste of the sandwiches, others reported issues with incorrect orders and food safety concerns.

Customer Service

Feedback on staff friendliness was generally positive, but there were complaints about rude behavior and poor handling of order issues.

Order Accuracy

Several reviews highlighted frequent mistakes with orders, including missing items and incorrect sandwich preparations.
  • LH
    Lucas Harvey
    5 days ago
    5.0
    Great sammies and the staff was super friendly!
  • TL
    Tony Luellen
    Jan 5, 2026
    5.0
    Great service and I love the atmosphere
  • NB
    Nonya Business
    Dec 22, 2025
    5.0
    Ordered on my app and my deliver driver was awesome he was super nice and I know delivery sometimes can suck so I added a tip for him just awesome all around. Great customer service!
  • SS
    Sean Spillum
    Nov 17, 2025
    2.0
    I am not happy with my last order from this jimmy John's. The sandwich I ordered was made incorrectly and the chips that I ordered did not come with my meal when it got delivered.
  • BE
    B EP
    Aug 31, 2025
    1.0
    This shop is just up the street from our friend’s place. It took over 20 minutes to get our order for 4. It was hardly “freaky fast”. I ordered the tuna which I ordered frequently in Kalispell, MT. The tuna was always freshly made daily with a great flavor. Not this one. There was no flavor. The freshness was questionable. Having been woken up at 6 AM the morning after with a gurgling gut and emergent situation, the question is, was it the tuna, the lack of cleanliness of the facility or did the employee not follow sanitary protocol? Being in the elder category I won’t be taking a chance again of potential gastro illness as result of this establishment.