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Jimmy John's

4.1
(299 reviews)
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Business Details

611 Hilltop Rd, Billings, MT
59105, United States
(406) 281-8283
https://locations.jimmyjohns.com/mt/billings/sandwiches-2080.html

About

Sandwich Restaurant

Location

Jimmy John's
611 Hilltop Rd, Billings, MT
59105, United States

Hours

Reviews

4.1
299 reviews
5 stars
178
4 stars
59
3 stars
16
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the sandwiches for being delicious and fresh, although some reported issues with incorrect orders and missing ingredients.

Customer Service

Feedback on customer service was mixed; while some employees were described as friendly and helpful, others were noted for being rude or unprofessional.

Order Accuracy

Many customers experienced problems with order accuracy, often receiving incorrect items or missing components.

Delivery Issues

Several reviews highlighted problems with delivery times and incorrect deliveries, leading to dissatisfaction with the service.
  • TP
    Tessa Preston
    Jan 18, 2026
    5.0
    Best wraps ever, chicken Cesar and the Tuscan Italian were fabulous. I’ll literally never go back to subway. I love you
  • SC
    Shontelle Collins
    Dec 28, 2025
    1.0
    Awful customer service. Everyone who works there acts like its the worst thing in the world. You also have to bag your own to go order. When you ask for a bag they just had it to you to do yourself or ask you to grab it yourself behind the counter. Unacceptable to have to bag your own order. Three separate trips in a row same thing, bag your own order.
  • RG
    river Goetz
    Dec 28, 2025
    1.0
    Very poor customer service. They make you bag your own to go orders. When you ask gor a bag they just tell you to do it yourself and you have to reach over the counter to get a bag.
  • DT
    Dennis Taddicken
    Nov 8, 2025
    5.0
    Great sub, really good service sweet folks
  • CH
    Cole Hanson
    Nov 1, 2025
    2.0
    Decided to try the picklewich, got two and they skipped cheese and onions on both. Some sandwich. 15 bucks I’ll never get back
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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