Jimmy John's

4.2
225 reviews

About

Sandwich Restaurant

Location

Jimmy John's
4011 Montana Sapphire Dr, Billings, MT
59106, United States

Hours

Reviews

4.2
225 reviews
5 stars
140
4 stars
41
3 stars
14
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service; some customers praised friendly and fast service, while others reported issues with staff distraction and rudeness.

Food Consistency

Generally positive reviews on food quality, but some customers experienced issues with incorrect orders and inconsistency in sandwich preparation.

Cleanliness

Many customers noted the cleanliness of the restaurant, contributing to a pleasant dining experience.

Delivery Issues

Several complaints about delivery service, including rude drivers and delays, indicating a need for improvement in this area.
  • RH
    Rico Hidalgo
    Oct 27, 2025
    1.0
    You know, I'm not too concerned over .50 cents, but when you just lie to our faces that's just rude. You say $25 even at the speaker. We get to the window and then you tell us $25.50, what does our receipt say? $25 EVEN no .50 cents. Just do better Miranda. Stop lying to people and being rude. No I'm not mad about .50 cents. I'm mad about her lack of honesty.
  • EG
    Evelynne Gunderson
    Oct 25, 2025
    5.0
    I have Jimmy Johns once in a blue moon. Everytime it looks like the sandwich has been sat on/put into a cardboard baler, which is no one’s fault, that’s just how sandwiches operate I guess. Anyways it’s always amazing. Every time. I eat here maybe once a year, and it’s arguably better than any other sandwich place in town. I don’t know what kind of black magic you’re cooking up in the back, but keep cooking it because I’m gonna eat it 10 times out of 10. Thank you
  • BO
    Bob Olson
    Oct 22, 2025
    5.0
    Great place to eat!
  • SD
    ss dd
    Oct 21, 2025
    5.0
    I love Jimmy John's and the Sapphire drive-through is the best! Fast, friendly, makes me happy. The sandwiches are great, and I like that they have options - wheat bread, toasted, lettuce wraps & chips, cookies, etc. Definitely a regular stop for me.
  • GG
    gabi
    Sep 5, 2025
    2.0
    Im not exactly sure what the deal was today.. There is usually great food and even better service, however when getting my usual two of the workers seemed distracted. A red head and a short brunette, both girls, chose to talk to eachother instead of finishing my sandwich which was already made and sitting on the line. Very disappointing.