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Jimmy John's

4.2
(228 reviews)

Business Details

4011 Montana Sapphire Dr, Billings, MT
59106, United States
(406) 281-8284

About

Sandwich Restaurant

Location

Jimmy John's
4011 Montana Sapphire Dr, Billings, MT
59106, United States

Hours

Reviews

4.2
228 reviews
5 stars
143
4 stars
41
3 stars
14
2 stars
12
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rudeness from some employees, particularly delivery drivers.

Food Quality

Overall, customers enjoyed the sandwiches, noting freshness and taste, but there were instances of incorrect orders and complaints about portion sizes.

Speed of Service

The business is frequently recognized for its fast service, with many customers highlighting the 'freaky fast' aspect of their experience.

Cleanliness

The restaurant is generally reported as clean, contributing to a positive dining atmosphere.

Order Accuracy

There were several complaints regarding order accuracy, with customers receiving incorrect items or modifications not being honored.
  • KY
    Kate Yenish
    Jan 19, 2026
    5.0
    Amazing customer service by Gabe. Very helpful and kind. Best service in quick eats
  • RH
    Rico Hidalgo
    Oct 27, 2025
    1.0
    You know, I'm not too concerned over .50 cents, but when you just lie to our faces that's just rude. You say $25 even at the speaker. We get to the window and then you tell us $25.50, what does our receipt say? $25 EVEN no .50 cents. Just do better Miranda. Stop lying to people and being rude. No I'm not mad about .50 cents. I'm mad about her lack of honesty.
  • EG
    Evelynne Gunderson
    Oct 25, 2025
    5.0
    I have Jimmy Johns once in a blue moon. Everytime it looks like the sandwich has been sat on/put into a cardboard baler, which is no one’s fault, that’s just how sandwiches operate I guess. Anyways it’s always amazing. Every time. I eat here maybe once a year, and it’s arguably better than any other sandwich place in town. I don’t know what kind of black magic you’re cooking up in the back, but keep cooking it because I’m gonna eat it 10 times out of 10. Thank you
  • BO
    Bob Olson
    Oct 22, 2025
    5.0
    Great place to eat!
  • SD
    ss dd
    Oct 21, 2025
    5.0
    I love Jimmy John's and the Sapphire drive-through is the best! Fast, friendly, makes me happy. The sandwiches are great, and I like that they have options - wheat bread, toasted, lettuce wraps & chips, cookies, etc. Definitely a regular stop for me.

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