Jimmy John's

3.9
190 reviews

About

Sandwich Restaurant

Location

Jimmy John's
122 N Broadway, Billings, MT
59101, United States

Hours

Reviews

3.9
190 reviews
5 stars
96
4 stars
40
3 stars
18
2 stars
11
1 star
25

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff and quick service, while others reported rude interactions and poor handling of complaints.

Order Accuracy

Many customers expressed frustration with incorrect orders and issues with special requests not being fulfilled.

Speed of Service

While some customers appreciated the fast service, others noted delays in delivery and preparation times, particularly during busy hours.

Cleanliness and Atmosphere

The cleanliness of the location received mixed reviews, with some customers noting unpleasant odors, while others enjoyed the decor and ambiance.

Food Quality

Overall, the food quality was generally well-received, though some customers felt the portion sizes were lacking or not as advertised.
  • LH
    Lucas Harvey
    5 days ago
    5.0
    GreaT PLACE
  • LL
    Lessa
    Dec 12, 2025
    5.0
    Friendly service and clean place.
  • SS
    Stephen Schumacher
    Jul 23, 2025
    3.0
    Just fine
  • XW
    Xylia Wold
    Jul 18, 2021
    1.0
    I ordered 2 8inch sandwiches to be delivered as fast as possible it’s been 50 minutes and just went out for delivery. I’m a little disappointed because you guys took a hour to make 2 sandwiches. I love your food but the service is just a little to slow lately.