Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1020 Shiloh Crossing Blvd. in Billings is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
1,725 reviews
5 stars
1,102
4 stars
383
3 stars
126
2 stars
52
1 star
62
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, though some noted inconsistencies in quality and preparation.
Service Experience
While many reviews highlighted friendly and prompt service, there were complaints about order accuracy and staff attentiveness during busy times.
Cleanliness
The restaurant was frequently described as clean, contributing positively to the dining experience.
Value for Money
Some customers felt the prices were high relative to the quality of food received, with mixed opinions on portion sizes.
Atmosphere
The dining environment was noted as lively and fun, though some found it too noisy or cramped.
- CCChandra CunninghamOct 23, 20255.0I am a regular customer, frequencing once or twice weekly for lunch. I have always been beyond satisfied with each and every experience. Amazing burgers, excellent customer service, and a very clean eating environment. I would really like to give a huge shout to the General Manager, Steve. He is always so friendly and personable, and leads a wonderful crew. I’ve seen him interact with both the customers, and his crew cordial and respectful manner. His team seems to have fun while working so hard. Awesome teamwork!
- LCLarry CostalezOct 20, 20255.0Really great food ! Service is prompt and very polite. Even if it looks busy when you get inside stay and wait looks are deceiving and the line Always moves fast.
- DFDane FarmanSep 24, 20255.0The best burger 🍔. I will always be a simple pleasure.
- VZVicki ZableSep 14, 20254.0The young lady taking our order was not friendly, she messed up our order, however the food was good and portions are substantial. The restaurant was clean as well as the bathrooms. We got our food within ten minutes.
- SBSandra BurlinghamSep 1, 20251.0Orders are never ready? No handwashing between diff positions.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1020 Shiloh Crossing Blvd accept reservations?
No, Five Guys at 1020 Shiloh Crossing Blvd does not accept reservations.
What are the opening hours for dining at Five Guys in Billings?
Five Guys in Billings is open daily from 11:00 AM to 10:00 PM for dine-in.
Can I order delivery from Five Guys Billings?
Yes, Five Guys Billings offers delivery service every day from 11:00 AM to 8:30 PM.
Does Five Guys Billings offer pickup and curbside services?
Yes, Five Guys at 1020 Shiloh Crossing Blvd provides in-store pickup and curbside pickup options.
How can I customize my burger or milkshake at Five Guys Billings?
You can customize your burger in more than 250,000 ways and choose from over 1,000 milkshake combinations at Five Guys Billings.
Is there a gluten-free option at Five Guys in Billings?
Many sandwiches like burgers and hot dogs can be ordered without buns using wraps or bowls; however, buns and hot dogs contain gluten. Cross-contamination risk exists.
What are some nearby places I can visit before or after dining at Five Guys Billings?
Nearby you can find Jersey Mike's Subs for sandwiches, Dave's Hot Chicken for chicken dishes, and The Retro Cowgirl boutique and coffee shop, perfect for shopping or coffee.
Is there a nearby bank if I need to withdraw cash before visiting Five Guys?
Opportunity Bank of Montana is close to Five Guys at Shiloh Crossing Blvd, providing convenient banking services.
Are there other fast food restaurants near Five Guys in Billings?
Yes, nearby fast food options include Chipotle Mexican Grill, Taco John's, Taco Bell, McDonald's, and Burger King.
Does Five Guys Billings have a mobile app for ordering?
Yes, you can download the Five Guys app on iOS or Android to view menus and place orders conveniently.