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Domino's Pizza

3.4
(476 reviews)

Business Details

904 Main # 1, Billings, MT
59105, United States
(406) 245-6633
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Billings? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 904 Main # 1 Ste 1.

Location

Domino's Pizza
904 Main # 1, Billings, MT
59105, United States

Hours

Reviews

3.4
476 reviews
5 stars
222
4 stars
56
3 stars
31
2 stars
20
1 star
147

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted extremely long wait times for both delivery and pickup, often exceeding the estimated times.

Staff Behavior

Several customers noted unprofessional behavior from staff, including rudeness and lack of acknowledgment.

Food Quality

While some customers praised the food, many expressed disappointment with the quality, including cold or poorly prepared items.

Customer Service

Overall, customer service was criticized for being unhelpful and dismissive, with complaints about management's lack of responsiveness.
  • BM
    Bill Moore
    Feb 7, 2026
    5.0
    Store was quiet and the food was good
  • HH
    HollyMay
    Feb 5, 2026
    2.0
    For the past 2 weeks sure seems like it's a party out back with most of the employees out back smoking it up with 2 or 3 employees inside. All managers out back includes the party in the cars.
  • JT
    Jayme Turnage
    Feb 3, 2026
    2.0
    This is probably the 5th order in a row that is not made correctly. Usually I ask for light sauce and I get about a lb slathered on it and dripping. Today, they forgot some toppings and didn’t give my husband the entire order. Guess I should have screenshotted what we were getting to make sure. Just frustrated with their consistent lack of attention to detail.
  • GM
    Greg Moritz
    Feb 2, 2026
    1.0
    Ordered a pizza and the driver just left it on the porch. Didn't ring the doorbell or call me. I had to call the store to figure out it was delivered already. You know how fast a pizza cools off when you set it on cold concrete? I guess he figured I tipped up front so why not. After reading the reviews on here I think I've lost my appetite for pizza anyway. Looks like manager has just given up. If you decide to order from this store don't include the tip on the front end. Put zero and a note that you'll tip cash if the service is good.
  • HW
    Heather Wise
    Jan 3, 2026
    1.0
    I scheduled an order in advance and per the app it would be ready by 5:15 and showed the order was complete. I did this knowing that it was New years Eve and that it would be a busy night. I sat in the line to go through the drive thru to pick up my order only to sit in that line for over 20 minutes and didn’t move. Decided to go inside as that line seemed to be moving faster. I don’t even know how to explain what was happening inside except for pure unorganized chaos. I witnessed the staff opening boxes looking to see if it was the pizza that was ordered as they had no tickets with the orders.Customers were pulling up the orders on the app to show what they ordered and having to help to make sure everyone got what they ordered. Nothing like the delivery drivers leaving and delivering the pizza and you are still waiting and they are shocked that people were still waiting. Finally left at 6 with trying to be understanding of the holiday. Which leads me to tonight thought we would give it another try only to get pizza that had wrong toppings and was burnt and cold and looked like someone had chucked it down the road before we picked it up. When my husband went to pick it up it was exactly like it was on New Year’s Eve. Tickets printing and laying on the pizza and employees getting upset and even a poor customer in line saying he paid for the pizza online and they stated they didn’t show he paid and they wouldn’t give him the pizza. The lack of caring for your product and customers is upsetting. We used to enjoy getting pizza from Dominos and it was nice to have one in the heights but if this is the service we get then I am done.

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