Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
752 reviews
5 stars
397
4 stars
216
3 stars
76
2 stars
29
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while many praise friendly and helpful staff, several report rude behavior and poor service during busy times.
Food Consistency
Food quality is generally appreciated, but there are frequent complaints about incorrect orders, melted ice cream, and inconsistent portion sizes.
Cleanliness
The cleanliness of the location is inconsistent, with some customers noting dirty tables and a messy lobby.
Value for Money
Customers express concerns about high prices and feeling shorted on orders, impacting their perception of value.
Overall Experience
While many customers enjoy the food and ice cream, negative experiences with service and order accuracy lead to a mixed overall impression.
- SWsarah webb1 day ago1.0I'm getting all sorts of ads for holiday dairy queen specials. So I drove over here and ALL they have is the eggnog blizzard. Quit spamming me with all the ads for the holiday dipped cones bro.
- AYAshley YoungNov 3, 20255.0The workers at this location are long term and always great!
- MBMichael BankaOct 9, 20255.0A summer oasis and required stop.
- AMAmy MarisOct 4, 20255.0Always fresh food here
- RMRonette MartinSep 24, 20255.0Always have great service & my family enjoys going there. We're regulars.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Billings West?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM. Note that it is closed on November 27, December 24, 25, and January 1, and closes early at 7:00 PM on December 31.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQCakes.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly with amenities including booster seats, high chairs, wheelchair accessibility, outdoor seating, restrooms, and free WiFi.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, there is a drive-thru service available for convenient food pickup.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place an order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/19453/
What is the contact phone number for Dairy Queen Grill & Chill in Billings West?
The main phone number is +1 406-652-0200.
Are there any nearby dining options close to Dairy Queen Grill & Chill in Billings West?
Yes, nearby dining options include Siam Thai Restaurant, Papa Murphy's Take 'N' Bake Pizza, Scott's Pizzeria, Subs & Ice Cream Treats, and Pie Guys Pizzeria which you might enjoy before or after visiting Dairy Queen.
Which financial services are available near Dairy Queen Grill & Chill?
Nearby financial services include Edward Jones - Financial Advisor: Debbie Sundberg, Billings Federal Credit Union, Diana Larson - State Farm Agent, and H&R Block.
What wellness and beauty services can I find near Dairy Queen Grill & Chill?
Close by are Adore Salon & Spa, Versa Tan, Bold & Beautiful Full Service, Supernova Massage Therapy, and Back Country Family Chiropractic offering a variety of beauty, spa, massage, tanning, and holistic health services.
Are there convenient services like ATMs and gas stations near Dairy Queen Grill & Chill?
Yes, nearby are ATMs including Bitcoin Depot and U.S. Bank ATM, as well as convenience stores and gas stations like Holiday Stationstores and Deedles Market.