Dairy Queen Grill & Chill

3.8
436 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
4955 King Avenue E, Billings, MT
59101-4605, United States

Hours

Reviews

3.8
436 reviews
5 stars
198
4 stars
103
3 stars
58
2 stars
23
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including wrong orders, rude staff, and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the ice cream and burgers, while others complained about cold food and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and floors, and concerns about food handling.

Staff Attitude

Customer experiences varied with staff demeanor, with some praising friendliness while others noted rudeness and lack of professionalism.
  • KM
    Kyle Miller
    2 days ago
    5.0
    Stayed open later, help was happy to assist
  • JP
    jasa pendill
    Dec 1, 2025
    1.0
    We ordered a birthday cake on the 26 or 27th of November to have it ready for pick up at 5:30 on the 28th. We got there and they said they didn’t receive our cake order and asked if we sent it to another DQ so we double checked and we were at the right DQ. They told us that their online doesn’t work well supposedly and talked my mother into buying an ice cream cake that was marked good until “November 27th” which it was the 28th. Very disappointed they sold my mom a cake that wasn’t good and my little sister wasn’t too happy about her birthday cake. If I could give 0 stars I would because that 27.99 cake was garbage
  • JR
    joan ricks
    Nov 2, 2025
    1.0
    just went in, somehow spent $45? we ordered two 6 piece baskets. we payed $6 for extra ranch, and was 1 ranch cup in both baskets. absolutely ridiculous, these kids do not know how to do their jobs or ask proper questions.
  • SH
    Sue Hord
    Sep 24, 2025
    2.0
    The food was too salty. The drink was too sweet. I couldn't even drink it. No corn dogs. It was a bust. Never will go into one again
  • AA
    Autumn
    Aug 29, 2025
    1.0
    got an oreo blizzard. but where was the oreos!!?? if i wanted cheap made oreo blizzard without oreos and mainly vanilla i could have went to mcdonalds and got an oreo mcflurry, but no i wanted a good ACTUAL oreos in my blizzard. Lazy, cheap. your pop is flat.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Billings?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.

Does Dairy Queen Grill & Chill accept mobile orders and offer online ordering?

Yes, customers can place orders online through their website and enjoy mobile ordering and rewards via their app.