Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others complained about cold food and incorrect orders.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.
Staff Attitude
While some customers praised friendly staff, many noted a lack of enthusiasm and professionalism among employees.
Value for Money
Customers expressed concerns about pricing, feeling that portions were small or not worth the cost.
JR
joan ricks
Nov 2, 2025
1.0
just went in, somehow spent $45? we ordered two 6 piece baskets. we payed $6 for extra ranch, and was 1 ranch cup in both baskets. absolutely ridiculous, these kids do not know how to do their jobs or ask proper questions.
SH
Sue Hord
Sep 24, 2025
2.0
The food was too salty. The drink was too sweet. I couldn't even drink it. No corn dogs. It was a bust. Never will go into one again
AA
Autumn
Aug 29, 2025
1.0
got an oreo blizzard. but where was the oreos!!?? if i wanted cheap made oreo blizzard without oreos and mainly vanilla i could have went to mcdonalds and got an oreo mcflurry, but no i wanted a good ACTUAL oreos in my blizzard. Lazy, cheap. your pop is flat.
EM
ELLO moore
Aug 11, 2025
4.0
I did. The drive through food quality was very good and ice cream is good all the time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Billings?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill accept mobile orders and offer online ordering?
Yes, customers can place orders online through their website and enjoy mobile ordering and rewards via their app.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the location is family-friendly with amenities like booster seats, high chairs, and is welcoming to kids.
What are some of the signature menu items at Dairy Queen Grill & Chill in Billings?
Their specialties include Blizzard® Treats, Grillburgers®, Chicken Strip Basket, soft-serve ice cream cones, shakes and malts, and DQ Cakes.
Are there facilities for outdoor seating and WiFi at this Dairy Queen?
Yes, the location offers outdoor seating and free WiFi for guests.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location has a drive-thru service for convenient pickup.
What are some nearby restaurants and fast food options around Dairy Queen Grill & Chill?
Nearby fast food and restaurants include Taco Bell, Subway, Popeyes Louisiana Kitchen, 4B's Restaurant, and McDonald's, providing various dining choices for customers.
Are there any hotels close to Dairy Queen Grill & Chill for travelers?
Yes, several hotels are nearby including Best Western Plus Kelly Inn & Suites, Ledgestone Hotel Billings, Comfort Suites, Sleep Inn, and Extended Stay America, ideal for visitors needing accommodation.
What entertainment or recreational places can I visit near Dairy Queen Grill & Chill?
Nearby entertainment includes Won 800 Casino, Stars 'n' Stripes Lounge & Casino, America's Poker Saloon, Fiddler's Green Casino, and Billings Sports Plex for various activities and nightlife.
Where is Dairy Queen Grill & Chill located and how can I contact them?
Dairy Queen Grill & Chill is located at 4955 King Avenue E, Billings, MT 59101-4605. You can reach them by phone at +1 406-259-7544.