Dairy Queen

Reviews

• MG

  Matthew Grasse

  Feb 13, 2026
  5.0
  Grat ice cream and food
• NS

  Nova Sky

  Jan 14, 2026
  1.0
  HORRIBLE CUSTOMER SERVICE and food is always cold, ice cream melted. Place is ran by highschool kids with stink attitudes. Managers aren’t any better. 0/10 Won’t be returning. Do Not Eat here.
• JB

  John Brown

  Nov 21, 2025
  4.0
  I came to this Dairy Queen earlier tonight and to say I was disappointed was an understatement. I submitted a mobile order before this restaurant was closed and it allowed me to confirm a come pick up of 9:16. I showed up early to try and be polite and waste as little time as possible. When I arrived, the lobby was looked and closed so I went through the drive through to pick up my food. If nothing else I was expecting to at least talk to a worker and apologize for any inconvenience. I pulled up to the window and was met with awkward glances from 3 of the workers; not one of them came to even speak with me. I sat and waited, held up my phone, and even honked to try and get attention from at least one of the employees. Not a single one even bothered to look back up at me. I left completely empty handed. I understand they were closed but it would have been nice to talk to a worker or have any sort of explanation. Only left 4 stars because food has been great in the past.
• MF

  Micah Flippo

  Nov 21, 2025
  3.0
  Honestly, the service was good. The young lady who served us was very cordial and helpful. I did not have any problem with the food or the service. My reservations were the pervading smell of marijuana, and the rough neighborhood surrounding the restaurant.
• KS

  khloe sadowski

  Nov 15, 2025
  1.0
  Come here often, as i work nearby. Typically never have issues or a need to complain but today was too much. Used napkins were put in the box of chicken tenders i got. The cheese curds were thrown in the bag, coating the whole bag in grease and therefore covering whatever the bag touched also in grease. Chicken tenders are cold like they were sitting on the counter for a long time waiting to be sold. Out of 5 ranches 1 was good, i even attempted to shake it to remix it and it is curdled to the cups. I called the store to talk to a manager and at least let them know their ranch was bad, and curdled. Manager response was a snarky “well the ranches were made today so i don’t know how that could be”. I ended up just hanging up because from the looks of it, employees and the manager would rather chat and giggle at customers thru the window than have good customer service. Most likely just wont return, after almost two years of being a regular customer. Heads up to both that manager and whoever else reads this, if a customer calls to tell you something is wrong, the right response isnt to tell the customer in turn that they are wrong. Makes the idea that high schoolers running the place isnt such a good idea, after all. Super disappointing as they are the only place i trust anymore out in lockwood. 2/10.

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