Chipotle The Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Question, pertaining to the reviews 👉 Is management meeting and exceeding expectations and standards of a fast food Mexican restaurant at this point? I would hope so, and will be making a surprise visit and reporting my findings to Corporate! Sincerely, Craig PS My hopes are positive!
LS
Lia S
Nov 15, 2025
1.0
Didn’t get my correct order at all and spent $45 didn’t give me any beans or rice and gave me stale chips they seemed annoyed when I told them I had an online order I was super polite not a good experience 0/10
BR
Beau Rodgers
Nov 9, 2025
5.0
Huge shout out to the management team here at the Main St location. The GM Richard was an absolutely extraordinary superb-friendly and amazingly hard worker. He helped a homeless couple get a little bit of food for 2 of their children, and never looked down on them. His ability to coach his fellow employees was outstanding, during 5 oclock rush. He treated everyone of his customers with respect and kindness. I will never be going to another Chipotle location again that Richard is not working at. This is home.
WE
Willy Enns
Nov 2, 2025
1.0
This place is horrible food is cold and serve it cold I tried something new and I will NEVER come again the workers rush you like crazy and they don’t even say what all has a spice to it this place should be closed forever and not being be open at all like this and the music so loud that you can hardly understand what the servers or the ppl in your group are saying
AA
Abc Abc
Oct 27, 2025
1.0
All the employees were hiding in the back office until one drew the short straw to help me get taken care of. The young gal that came out just rushed through the service with no mind to the work and I had a pretty poorly made dish served to me. She also had a seriously bad demeanor, like I was wrong to have come in an interrupted whatever petty convo she was having. I was not expecting much an was still unsatusfied.
The management is obviously not running a good shop that creates a good experience. Just having to deal with poor behavior and overpriced fake mexican food is a bit much.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in The Heights serve?
Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 548 Main St, Billings?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Can I order Chipotle online through their app?
Yes, you can order online using the Chipotle app available at https://apps.apple.com/us/app/chipotle/id327228455 or visit https://order.chipotle.com/ to place your order.
How can I contact Chipotle Mexican Grill in Billings for inquiries?
You can contact them by phone at +1 406-272-3770 or email MT.5076.TheHeights@chipotle.com.
Where is Chipotle Mexican Grill located in Billings?
It is located at 548 Main St, Yellowstone area, Billings, MT 59105, United States.
What is Chipotle's commitment to food quality and sourcing?
Chipotle's 'Food with Integrity' principles prioritize sourcing ingredients from farms that follow humane and sustainable practices, using only 53 real ingredients and classic culinary techniques.
Are there any nearby places where I can get coffee near Chipotle in The Heights?
Yes, nearby coffee shops include Starbucks and Authentic Aguas Frescas where you can enjoy a beverage before or after your meal at Chipotle.
What other dining options are close to Chipotle on Main St, Billings?
Nearby dining options include Taco Del Sol (tacos), ZENSHI Handcrafted Sushi (Asian cuisine), Sonic Drive-In (burger restaurant), Papa Murphy's and Papa John's Pizza (pizza restaurants), and Taco Bell (fast food Mexican).
Are there convenient financial services near Chipotle Mexican Grill?
Yes, Western Union for money transfers, The Exchange Network ATMs, and Western Security Bank are in close proximity to Chipotle for your financial needs.
Is there any nearby retail or storage service close to Chipotle?
Yes, Builders FirstSource and Builder FirstSource offer building supplies nearby, along with storage options like HEIGHTS MAIN STREET MINI STORAGE, Heights Main Street Storage, and Lincoln Lane Mini-Storage.