Chipotle Billings Mid Town is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
While many customers enjoyed the fresh and flavorful food, there were numerous complaints about over-salted and undercooked items, as well as missing ingredients.
Service Issues
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor order accuracy.
Cleanliness
Several reviews highlighted cleanliness issues, with reports of dirty tables and unsanitary conditions in the restaurant.
Ingredient Availability
A recurring theme was the restaurant being out of key ingredients, leading to customer frustration and dissatisfaction.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, particularly with online and takeout orders.
LS
Leduar Smith
Oct 16, 2025
5.0
The food was fresh, flavorful, and served quickly. The staff was friendly and the restaurant was clean. Definitely one of my favorite spots for a quick, healthy meal!
MM
mara marie
Sep 28, 2025
1.0
Lots of very fatty inedible pieces very disappointed and disgusted.
RD
Ray Dicken
Sep 9, 2025
2.0
Very dirty restaurant, inside and out. I almost did not eat there, food and service even worse.
TK
Tania Kempton
Jul 30, 2025
5.0
Just wanted something healthy
GO
Gunner Ostrem
Jul 29, 2025
2.0
Received half a bowl when ordering online, happens every time as well. Just decided to post it tonight
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Billings Mid Town?
Chipotle Billings Mid Town is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Billings?
It is located at 1601 Grand Ave, Ste 100, Yellowstone, Billings, MT 59102.
Does Chipotle Billings Mid Town offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order Chipotle Mexican Grill online?
You can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Does Chipotle Billings Mid Town cater events or offer gift cards?
Yes, Chipotle provides catering services and offers gift cards for purchase.
Is Chipotle Mexican Grill in Billings welcoming to LGBTQ customers?
Yes, Chipotle Billings Mid Town welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Billings Mid Town?
You can visit City Brew Coffee for a coffee or smoothie, West Park Promenade shopping center, or the nearby Total Nutrition store for health foods and supplements.
Are there other dining options near Chipotle in Billings Mid Town?
Yes, nearby dining options include Santiago's Mexican Restaurant, Panda Express, UMI Japanese Steakhouse and Sushi Bar, Pizza Hut, and Red Robin Gourmet Burgers.
What nearby services are available around Chipotle Billings Mid Town?
Nearby services include MasterLube automotive repair, Massage Envy spa and skin care, and US Bank with ATM services for your convenience.