Chipotle Mexican Grill

3.7
877 reviews
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Business Details

1601 Grand Ave, Billings, MT
59102, United States
(406) 245-1013
https://locations.chipotle.com/mt/billings/1601-grand-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2490
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About

Mexican Restaurant
Chipotle Billings Mid Town is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1601 Grand Ave, Billings, MT
59102, United States

Hours

Reviews

3.7
877 reviews
5 stars
407
4 stars
164
3 stars
94
2 stars
64
1 star
148

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and flavorful meals while others experienced undercooked rice and overly salty dishes.

Service Issues

Many reviews highlighted poor service, including missing items from orders, rude staff interactions, and long wait times.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors, impacting their dining experience.

Ingredient Availability

Frequent complaints about being out of key ingredients, such as fajita veggies and chips, which frustrated customers.

Overall Experience

While some customers had positive experiences with friendly staff and good food, many expressed disappointment and frustration with repeated issues.
  • AU
    A Google User
    5 days ago
    2.0
    Chipotle delivers calories without enjoyment. The chips are stale. The only discernible flavor is salt, applied generously and without strategy. Somehow the food manages to be salty and bland at the same time, which feels intentional. 90% hard rice. The experience is joyless. I ate it. I regretted it.
  • AW
    Alberta Whitebody
    Dec 24, 2025
    5.0
    Very delicious 😋!
  • LL
    Lance Lubelski
    Dec 5, 2025
    5.0
    Montana Billings yum
  • KO
    Krystyna Overmyer
    Dec 4, 2025
    3.0
    I've ordered chips and queso with my food the last 3 times and each time, they have not put the chips in the bag. So I have a side of queso and no chips, I can understand it happening once, but 3 times in a row is just ridiculous. The app would only "replace" one. I work food service myself and understand that mistakes can be made, but the same mistake 3 times in 2 weeks to the same person just shows a lack of paying attention and lack of care. I will drive to the heights location from now on since its the same distance from me. I gave this location 3 chances. Reading tickets really isn't that hard.
  • LS
    Leduar Smith
    Oct 16, 2025
    5.0
    The food was fresh, flavorful, and served quickly. The staff was friendly and the restaurant was clean. Definitely one of my favorite spots for a quick, healthy meal!
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Billings Mid Town?

Chipotle Billings Mid Town is open every day from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Billings?

It is located at 1601 Grand Ave, Ste 100, Yellowstone, Billings, MT 59102.