Buffalo Wild Wings

4.0
1938 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
411 South 24 West, Billings, MT
59102, United States

Hours

Reviews

4.0
1,938 reviews
5 stars
926
4 stars
527
3 stars
225
2 stars
95
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, with customers waiting excessively for food and drinks, and servers being inattentive or unprofessional.

Food Quality

Many customers reported receiving cold or poorly prepared food, including wings that were dry or lacked sauce, leading to dissatisfaction.

Management Concerns

Several reviews mentioned poor management practices, including staff being unhelpful or dismissive, and a lack of oversight during busy times.

Mixed Experiences

While some customers praised specific servers for excellent service, overall experiences varied greatly, with many expressing disappointment.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and issues with takeout orders were noted, indicating a lack of attention to detail.
  • TB
    the Elijah Bird
    1 day ago
    1.0
    ‼️AIR POLLUTION ‼️ Every time I walk by this place I nearly vomit, the NOXIOUS STENCH of fryer grease is nauseating, it’s so sickening I can’t imagine how awful the food tastes, but based solely on the smell, I would never venture into this restaurant, if you can call it that. I know not whether the stench that pollutes our city emitted from Buffalo Wild Wings is simply a sign of how their food tastes, or that it’s the lack of cleaning of the grease traps, but whatever the case, I WILL NEVER EAT HERE.
  • JR
    Jesse Richards
    Nov 11, 2025
    1.0
    Came in on Veterans day hearing they had a deal for us vets. My wife is recovering from surgery, so I wanted to order some take out and bring it to her. Turns out, their veteran deal doesn't apply if you order take out. I cannot stand this surface level virtue signaling bs we get from these fake cooperations like BWW. "We love our veterans, thank you for your service. Unless you want to order take out, in that case screw your sacrifice." I truly truly despise this crap. Won't ever go back.
  • BM
    Brandon Miller
    Nov 2, 2025
    1.0
    My server was terrible, i basically paid 50 bucks to sit for two hours be ignored then get food poisoning do not eat at this place
  • AO
    Ace Olszowka
    Oct 27, 2025
    1.0
    Ate here on 10/22/2025 was served by “Frederick”. We had a large party (10 Individuals) which we can understand might be difficult to get the orders right, however we made sure to double check the order prior to it being submitted. In short, the food came cold, they completely missed an order for one of our party members, and the order for the large wings were wrong. Then to top this off they decided to increase their tip after we submitted our bill. We’re not coming back here again. When Brad ran this place these never were issues, its an absolute shame what this place has become and I’ll make sure to mention it the next time I see him.
  • CJ
    Cheyenne James
    Oct 18, 2025
    4.0
    Lamani our server was great! Although they were out of lot of option she’s was very apologetic which is nice! The food was okay, not the best we have had from there, seemed like the cooks and manager were more worried about online orders. If you want to talk shit about the online orders maybe don’t do it in front of your customers, very unprofessional of the manger. Overall Lamani you were great thank you!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Billings specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

Where is the Buffalo Wild Wings located in Billings, MT?

It is located at 411 South 24 West, Billings, MT 59102, USA.