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Arby's

4.1
(988 reviews)
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Business Details

2834 King Ave W, Billings, MT
59102, United States
(406) 652-0277
http://www.arbys.com/locations/us/mt/billings/2834-king-ave-w/store-7442
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2834 King Ave W, Billings, MT
59102, United States

Hours

Reviews

4.1
988 reviews
5 stars
458
4 stars
291
3 stars
138
2 stars
40
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and positive staff, highlighting individual employees for their exceptional service.

Food Quality

While some reviews noted good food, there were multiple complaints about food being cold, poorly prepared, or orders being incorrect.

Drive-Thru Experience

Customers expressed frustration with the automated drive-thru ordering system, citing issues with clarity and order accuracy.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.

Speed of Service

There were mixed reviews on service speed, with some praising quick service while others reported long wait times.
  • JC
    Justice Cunningham
    Feb 19, 2026
    3.0
    Rated for the employee, Robert. He took our order extremely rudely, and didn’t listen to what we told him. After being so rude, he then gave us food for dine-in when we told him takeout, and forgot to give us our sauces.
  • JR
    Jessica Repass
    Jan 22, 2026
    5.0
    Great spot in town. Cool A.I ORDERING. PEOPLE ARE AWESOME! thanks for the cheesiest bites around. Bring your friends.
  • BD
    Beka Dougherty
    Jan 21, 2026
    5.0
    The apple pie milkshake was so much better than I expected.
  • CW
    Craig Winger
    Jan 8, 2026
    1.0
    SLOW, poorly managed
  • EW
    Elaine Winchell
    Jan 1, 2026
    5.0
    This place has a pretty awesome staff. Always greeted with a smile. It's nice to see the employees doing their jobs but also having fun at the same time. So I got dinner and a show. Told the manager how great her staff was that night and she was very proud of her crew. The food is always good.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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