Arby's

3.9
703 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1507 Main St, Billings, MT
59105, United States

Hours

Reviews

3.9
703 reviews
5 stars
302
4 stars
196
3 stars
115
2 stars
42
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently noted friendly and fast service, although there were instances of rude staff and order inaccuracies.

Food Quality

While many enjoyed the food, there were complaints about items being undercooked, overcooked, or not prepared as requested.

Cleanliness

The cleanliness of the dining area was praised, but there were significant complaints about the state of the bathrooms.

Order Accuracy

Several reviews highlighted issues with incorrect orders and missing items, particularly in the drive-thru.

Value for Money

Customers expressed mixed feelings about the pricing, with some feeling it was expensive for the portion sizes received.
  • KM
    Kyle Martin
    Dec 4, 2025
    5.0
    Fast friendly Everytime.
  • CM
    Caden Medina
    Oct 11, 2025
    1.0
    This is apparently a large fry, both half full. I paid almost $8 for 2 large fries and got the equivalent of maybe one full one. Iโ€™d like my money back
  • ER
    Ebenezer Ramos
    Sep 15, 2025
    5.0
    Super friendly staff. ๐Ÿ˜€๐Ÿ‘
  • AW
    Alden Wilson
    Aug 25, 2025
    4.0
    Fast and friendly. But always check your order before you leave, make sure its all there.
  • KC
    Kylie Combs
    Jul 21, 2025
    2.0
    Whoever the girl running the drive through window today at around 2 pm needs an attitude check. Thereโ€™s no reason to pop an attitude with a customer being nice to you over sauce. If your job is so miserable that you have to argue with someone over how many sauce packets you put in the bag, reality is really going to hit you hard ๐Ÿ˜‚