I call it like I see it. Corporate you suck. This poor store does not have enough staff. If this is not the management problem than what is it. Food was good but the staff are literally sweating bullets trying to get things out.
RK
Russell Kortan
Apr 12, 2026
1.0
Horrible customer service. Manager just wants to argue and make “the customer” (me) feel like I’m stupid. Definitely will not be going back there for anything. Not sure the mangers name. But she works during the day!!
WW
Wendy Wendy
Apr 11, 2026
5.0
My compliments to Dairy Queen.
When I saw how busy they were I knew they had to be on top of it and they were. My ONLY complaint is that yummy gravy was only 1/3 full and not enuff for 4 chicken strips, there was room in that cup for more, jus sayin...
But I've tried Sonic near you as well as pizza hut and suffice it to say your fresh food was the Bomb.
You are Sonics competition.
Sonic has lazy rude employees who bring out luke warm food that one waits too long for....that speaks volumes about Sonic...
Kudos to you Dairy Queen.
RC
Ray Chandler
Apr 9, 2026
5.0
Rapid service in spotless clean restaurant. Perfect peanut parfait.
CH
Casey Hobbs
Feb 23, 2026
5.0
10/10 service every single time. This is by far the best Dairy Queen ever. Out of all of years I’ve ordered food from here, today was the first time I’ve ever had my order messed up but the way they handle the mistake was amazing. Manager Megan was apologetic and they were incredibly fast righting the mistake made. I have nothing but wonderful things to say about the Heights DQ. Keep up the good work!
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:30 AM to 8:00 PM, with extended hours until 9:00 PM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it has a drive-thru, indoor seating, and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and offers booster seats and high chairs for kids’ comfort.
Does Dairy Queen Grill & Chill provide amenities like WiFi and restrooms?
Yes, the restaurant offers free WiFi and has restroom facilities for customers.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place pickup orders online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/18242/.
Are there any deals or rewards available for customers at Dairy Queen Grill & Chill?
Yes, customers can download the Dairy Queen app to access exclusive deals and participate in mobile ordering and rewards.
What nearby ice cream shops can I visit along with Dairy Queen Grill & Chill?
Nearby ice cream shops include another Dairy Queen location and Baskin-Robbins, both offering a variety of frozen treats.
What other dining options are available close to Dairy Queen Grill & Chill?
Nearby dining options include MacKenzie River Pizza Co. for American pizza, Taco Del Sol for tacos, and Chipotle Mexican Grill for Mexican cuisine.
What facilities near Dairy Queen Grill & Chill can help with errands while visiting?
Nearby you can find CVS Pharmacy for convenience and health needs, Western Security Bank for banking, and Town Pump gas station for fuel and convenience items.
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