Wendy's

3.9
743 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
101 Donjo Avenue, Belgrade, MT
59714, United States

Hours

Reviews

3.9
743 reviews
5 stars
324
4 stars
211
3 stars
82
2 stars
30
1 star
96

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly while others were described as rude or unhelpful.

Food Quality

Several reviews mentioned food safety concerns, including instances of food poisoning and hair found in meals, alongside some positive remarks about freshness.

Cleanliness

The restaurant was noted for being clean and well-maintained by some customers, contrasting with negative experiences related to food quality.
  • TR
    Taylor Rowe
    Dec 3, 2025
    1.0
    Don't have me pull forward amd wait for food!!!!!!!!!!!! Didn't get fries and had to ask him to go back! Opened the sandwich and it wasn't correct. Quit making people pull forward if you dont know what you are giving them!!! Disappointed
  • CL
    Caroline Lecaplain
    Dec 1, 2025
    1.0
    Everytime I go to that Wendy's something is missing from my order and I've never gotten a receipt at that location.
  • SS
    Stryder Staffa
    Dec 1, 2025
    1.0
    This is the worst Wendy's I have been to. Wendy's is my favorite mainstream fast food joint. I travelled for work continuously for 25 years so I have eaten at a lot of them. This one just happens to be the closest to my home so I have gone here many times in hopes that they will eventually get their act together, but they haven't. They have gotten worse. First off, they have forgotten sauces, stuff in kids meats, extra pickles, frosties, and receipts almost every time I have gone. When I tell them (even with a receipt) they have offered no compensation, but generally I was just telling them because I hoped they would do some training. I don't expect anything extra. However, last week they messed up my combo completely, so I called in and spoke to a manager. He apologized and told me he would leave a note so I could come back and get a free combo. When I went back there tonight (4 days later), the MOD told me there was no note in the book and accused me of trying to scam them for free food. When I explained that I was buying food for the rest of my family also, and that I was just trying to resolve their previous issue, she pushed the idea that "people like me" were messing up their margins and that they were coming up short on food, as if that is my problem or fault as a loyal customer. It was very offensive, but I kept my cool and gave multiple opportunities to sort out their issue. I even knew the exact time that I had called in the week prior. She could have looked up the manager at that time and ask them, but she refused. She told me I could buy food for my family, but she wasn't going to o help me. That was the last straw. I will never be returning to this Wendy's as a customer. They clearly don't want my families business. It's honestly sad that I can't go there anymore, especially because the manager I spoke to last week was so nice and assured me they'd solve my problem and do a bit of training. Now I'll just have to start going to Taco Bell. That sucks. One bad manager can ruin a business. I hope they cut their losses on the female MOD for 11/30/2025 at 10:15 PM. I'm reasonable, though. If they reach out to me in a response here, and say that they have done that, I would edit my review, and return in the future. Normally I would advocate for training, but I do not believe an attitude like her's can be trained out. She's a serious liability. A liability I genuinely hope they remove. Cheers!
  • RG
    Rhonda Gilbert
    Nov 23, 2025
    1.0
    Quit making people pull forward when you don't have their food ready.You are fast food.You should have it ready to go out the window and then making people pull forward and wait when they have places to be is ridiculous. Also I can't tell you how many times I've gotten home and my food is not correct. I'm missing things ot they're not cooked properly. This location needs to be retrained, and you need to retrain your female manager. That was on shift tonight, cause she is downright rude. Remember who pays your paychecks? The customer, quit treating them poorly. And just do your job properly.
  • BB
    Britt
    Nov 10, 2025
    5.0
    Always love wendys.

Frequently Asked Questions About Wendy's

Is 101 Donjo Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru at Wendy's located at 101 Donjo Avenue in Belgrade, MT is open daily from 6:30 AM to midnight.