Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and long wait times for orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, especially with delivery and drive-thru orders.
Food Quality
Inconsistent food quality, with reports of cold, stale, or improperly prepared items.
Cleanliness
Concerns about cleanliness in the restaurant, including dirty tables and unsanitary conditions.
Management Issues
Feedback indicates problems with management, including lack of support for employees and poor handling of customer complaints.
MF
Moss Freese
5 days ago
1.0
Not even the burger I ordered. They keep giving me things I didn't order or missing items.
CG
chloe gushi
Nov 15, 2025
1.0
I only got two ten pieces when I was supposed to get 40 total of nuggets. Two 20 piece chicken nuggets. I’m very disappointed I spent a lot of money just to not get the meal I wanted. Is it possible for a refund?
AH
Amanda Heck
Nov 11, 2025
1.0
I ordered a daily double and received a basic double cheeseburger with nothing on it but one pickle. If you don’t know how to make something, you can just Google it.
LB
Luken Blair
Oct 31, 2025
1.0
Went in and used the kiosk because they didn’t have anyone at the cashier station. Receipt printer is out of ink so nobody knows what order they are. None of the staff speaks English so after an hour of waiting for 1 combo meal I had to just leave because nobody was going to get me my food. Absolutely ridiculous, will be disputing the charge on my card and never coming back to this McDonald’s.
NM
Nadeen Mamangun
Oct 21, 2025
4.0
Went thru the drive thru this morning just before 7 a.m... the guy taking our order appeared to be having a really bad day but took our order and processed the payment. The gal at the window where we got our food said something to us but neither of us understood what she said.... Food was hot and fresh and just as we ordered it. Sometimes a little mcDonalds for breakfast is just what you need! Hit the spot and got us in our way!