Wendy's

Reviews

• AC

  Angelina Cummings

  4 days ago
  1.0
  This has got to be one of the worst and poorly ran locations ever! Let’s start with the horrific customer service and attitude from the employees. The drive thru order takers are terrible. Next, the orders are 80% of the time wrong. If I order a bacon double stack my sandwich should include bacon!!!! Not tomatoes (which was not ask for nor does it come on the sandwich). I’m so glad that I checked my order prior to leaving. I was told to pull up so my sandwich could be remade and it’ll be brought out to me. After waiting at least 6 mins I went inside and the incompetent workers had no idea that I was waiting and waiting for my food to be recooked. After snapping off and the manager having to be called over. I not only left with the correctly made sandwich (which the manager made herself) but I left with additional food and a full refund. This location needs to be closed or the entire team needs to fired. It’s truly a-shame how horrible this restaurant is!
• SI

  Sean Imgrund

  Dec 18, 2025
  1.0
  This is the worst wendys ive been to, they were rude from the moment I got to the order window with asking "what do you want." She had to restart my order multiple times because she kept trying to send me around before finishing ordering. They refused to give me a receipt, the teenager told me only the printer in the back works and he wasnt going to go get one. They forgot straws and all of the food was wrong. Im in the lobby writing this review as they refuse to come to the counter to fix any of it.
• MB

  M B

  Nov 30, 2025
  3.0
  Great salads.
• JW

  Joy Wang

  Nov 8, 2025
  1.0
  The service attitude is the worst in the US
• SH

  Steph Harrison

  Nov 3, 2025
  1.0
  How in the world is the Wendy’s in Yazoo a top 200 rating? Don’t go unless you want to deal with a LOT of bad attitudes. Cashier would not give receipt. Asked to pull up after drinks and ice cream received. No straws. Ice cream was wrong. Several cars passed as we waited. Backed up to window when drive through was empty. Was told 20 seconds left on timer and to pull up again bc couldn’t wait at window. Five employees stood there giving ugly looks, one snickering. Five minutes later, someone hung out the window and told me to back up. A worker with braces handed out the bag and walked away when I tried to talk to her. I know I was hungry and exhausted but I really don’t know anything we said or did to make them treat us like that. Oh! And they put the receipt in the bag! That was a first. They’ve NEVER given up a receipt. Whoever the girl with braces in the blue shirt was, is a terrible example of someone in customer service. The only good thing I can say is: the food was okay, except the snickerdoodle frosty didn’t have the cookies (?) on it. I almost asked for my money back because I was worried they may have done something to it.

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