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McDonald's

3.4
(1398 reviews)

Business Details

1220 W Central Ave, Wiggins, MS
39577, United States
(601) 928-5362
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1220 W Central Ave, Wiggins, MS
39577, United States

Hours

Reviews

3.4
1,398 reviews
5 stars
468
4 stars
280
3 stars
257
2 stars
109
1 star
284

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times in both drive-thru and dine-in, often exceeding 30 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Issues

Frequent mentions of poor management and lack of oversight, with calls for better training and accountability among employees.

Inconsistency

Customer experiences varied significantly based on time of visit, with some reporting good service during busy hours while others faced chaos during quieter times.
  • MN
    Macy Noblin
    6 days ago
    5.0
    Cleanest McDonald’s I’ve ever been in. The customer service was top tier and the food was amazing!
  • AM
    Aubry McDaniel
    Feb 22, 2026
    1.0
    mcdonalds is disappointing fries bad burger bad drink bad everything bad they will kill you too much salt.roaches in burger. they threw the bag at my head when i said something about it. toilets not flushed all clogged. roaches bugs rats surrounding. ketchup was orange.
  • KS
    kim Smith
    Feb 9, 2026
    1.0
    I ordered a breakfast platter with hot cake. I waited 19 minutes and my food still wasn't ready. I ask politely what was wrong and they said waiting on hash browns. Funny thing was they took hash browns out of fryer while I was standing there. So I just laughed and finally ask for a refund. After all the wait. I still paid for my coffee Management or owners needs to go in there fix their problem. Want be back ever
  • MM
    Mase
    Feb 1, 2026
    3.0
    Honestly, when I'm looking for some trashy, overcooked McDonald's burgers late at night, this place hits the spot every now and then. Also, here's a photo of a burger I ordered tonight. Honestly, I thought it was pretty hilarious. Whether on purpose or not, it made me cry laughing for probably 5 minutes.
  • GH
    Gabriel Holter
    Jan 5, 2026
    2.0
    So I’m not quite sure where to start. First, I looked at their reviews after I Received an order with less than satisfied service. I don’t think I’ve had more than one positive experience in the last year going to this location. But having to go there because it’s the only one within 20 miles! I swear it’s like CAPTIVE ENTERTAINMENT for the employees! It blows my mind that the owners haven’t stepped in. I can only imagine because they don’t get notified enough. I say that because I did my diligence in filling out the online survey FIRST only to find out that it goes to the mobile app! What good is that if the Descher’s aren’t notified? How are they supposed to know that the AM manager was late (“again”) and even though the workers are THERE, they can’t open yet or take orders. But the orders are already IN via the app?! If you don’t know and don’t see anyone, you drive away as several DID. And if you DO leave, you can’t get a refund for 24 hours VIA “the link”. I pull forward to the window and luckily the orders just started coming up! Some mornings I see only one person and she is HUSTLING. Some days, you’re just the last reason they came to work…. But EVERY SINGLE TIME I would try to order a caramel frappe only for it to turn into a game of Russian roulette! Two or three times over more than a week the frappe machine is down. Fine, take it off the in app menu. Instead, I order it and don’t get it. But not their fault, no way they can fix it, have to contact “the link”. WHY?! Why can’t YOU issue the refund?! YOU'RE the one that gets my money! At least 2 separate days they aren’t open on time in time before I have to leave for work. Oh, and THE DRIVE THRU SIGN HAS BEEN BROKEN for MONTHS! Really?! So today - at least another month since my last visit, I once again go to the drive through…. So I can’t use my in app points, discounts, and such because what’s the point if you’re not getting what you order for one reason or eleven? So I order the illusive caramel frappe with extra drizzle and an iced coffee. To my surprise, i’m asked what size and order a large. The food comes. Then the iced coffee. Then the wait… not long. But - what’s this? It looks like a chocolate milkshake that’s only 3/4 full? “Oh. Sorry. We’re out of whipped cream.” As if it was just some minuscule inconvenience. Once again, zero compensation for what I paid for. And please don’t be so crass as to add “the link”. Takes you right back to square one. Do better.

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