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McDonald's

3.1
(1144 reviews)

Business Details

143 Highway 45 South, West Point, MS
39773, United States
(662) 360-4026
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
143 Highway 45 South, West Point, MS
39773, United States

Hours

Reviews

3.1
1,144 reviews
5 stars
312
4 stars
179
3 stars
226
2 stars
114
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and poor communication from staff.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about cold or poorly prepared items.

Staff Attitude

Several customers noted rude or dismissive behavior from employees, impacting their overall experience.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions in the bathrooms.
  • JM
    Jed McDaniel
    Feb 18, 2026
    1.0
    Manager at the time was so invested in keeping her wait time numbers down that she was stacking people up on the other side of the building. Inevitably the orders started getting messed up and my simple order of just two cheeseburgers and a coffee, they couldn't even get correct. The employees she had bring out the food were nice and polite, but I definitely can't say the same of the manager.
  • H9
    hellsmechanic 91
    Feb 1, 2026
    5.0
    Very nice and friendly and food was good
  • CP
    Chloe Peterson
    Jan 31, 2026
    1.0
    This place is the worst place I’ve ever been to. Made me wait 10 minutes in the drive thru with nobody in front of me just to ask me what I wanted , I then ordered and they said oops sorry our system doesn’t work and proceeded to stutter and seemed like they were on drugs and heard laughing in the background. Completely unprofessional and horrible service
  • MM
    Michael Miller
    Jan 26, 2026
    2.0
    Its a new mcdonalds and its serving as good as food as they have to offer at the moment.
  • JL
    Jadyn lindsey
    Jan 21, 2026
    1.0
    Sat there for 30 mins after they said “be with you in a second” and no one ever spoke nor came to the window again after.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in West Point, MS?

McDonald's in West Point, MS is open 24 hours every day of the week.

What are the drive-through hours at this McDonald's location?

The drive-through is open 24 hours, 7 days a week at this McDonald's.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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