McDonald's

3.1
1137 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
143 Highway 45 South, West Point, MS
39773, United States

Hours

Reviews

3.1
1,118 reviews
5 stars
311
4 stars
179
3 stars
226
2 stars
113
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor communication from staff.

Food Quality

Mixed reviews on food quality, with some praising freshness while others complained about cold or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in bathrooms and dining areas.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attentiveness.
  • KI
    Ken ivy
    Jan 3, 2026
    1.0
    Spent 37 minutes standing inside, waiting on my order, AFTER we ordered it in the drive thru. It was a number 4 .
  • AA
    Amanda
    Dec 23, 2025
    1.0
    They didnt get our order right we paid for a daily double and a 10 piece nugget meal only gave us a daily double. McDonald's do better!
  • TF
    Tara Foard
    Nov 23, 2025
    5.0
    I love this place food is very good
  • TT
    taylor
    Nov 9, 2025
    1.0
    I was very disappointed with my recent visit to this McDonald’s location. It took about 45 minutes to receive our food. My party was ignored at the register for several minutes, and communication from the staff was very poor throughout our visit. Additionally, the team refused to fulfill our mobile order without providing a clear explanation or assistance. I understand that restaurants can get busy, but the lack of communication and attentiveness made for a very frustrating experience. I hope management will address these issues to improve service for future customers.
  • MO
    Mitchell Olson
    Nov 8, 2025
    1.0
    Every time I try to give McDonald's they skipped me multiple times. Must be the world telling me not to eat McDonald's.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in West Point, MS?

McDonald's in West Point, MS is open 24 hours every day of the week.

What are the drive-through hours at this McDonald's location?

The drive-through is open 24 hours, 7 days a week at this McDonald's.