Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported receiving cold, stale, or incorrect food orders, with some expressing disappointment in the overall quality.
Service Speed
Numerous reviews highlighted slow service, with long wait times reported in both drive-thru and in-store orders.
Staff Attitude
Feedback indicated that staff members were often rude or unprofessional, contributing to a negative customer experience.
Cleanliness
Some customers noted that the restaurant was clean, but this was not consistent across all reviews.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
HH
honakerm
Nov 15, 2025
2.0
It started off poorly, when the one hard working employee asked us to use the kiosk because it was just her working.. That's usually when I leave, but we tried and couldn't get our drinks to show up, so back to the counter and she took our order after about three other customers.
We got our food ordered and then the same employee went to the back to fill the orders she had just taken.
We watched in amazement as she did everything to fill and deliver the orders as other employees stood around socializing while she worked. They were literally standing right around her as she worked.
We lost 1 hour eating there and then driving across the street to get gas which definitely take 15 minutes, but I'll give them the benefit of the doubt.
So I'd safely say that meal took 45 minutes. As a frequent McDonald's customer, I can say this was the absolute slowest service we've ever experienced at a franchise.
I'm not sure who owns or manages this establishment, but they need to seriously investigate who they're paying to watch that young lady work, because tbey are taking advantage of her and the ownership. Did we see it with our own eyes, absolutely. The others were standing there talking while she did it all.
Food was good, but the entirety of the process is not even close to fast food. We could've ate at a regular diner and been out sooner.
KS
Kane Smith
Oct 25, 2025
1.0
Food here is often inadequate. The last Double Quarter Pounder I got here was burnt. Not only that, the burger and fries were lukewarm. It has to be one of the worst McDonald's I've ever gotten good at. Also, if one orders anything from the dairy section the ice cream machine is always claimed to be nonfunctional.
BM
Braxton Moffett
Oct 10, 2025
1.0
This is by far the worst McDonald’s I’ve ever been to. The staff is rude the food is always cold and it takes forever to get your food. Don’t waste your time going here just go to another food place like sonic
BP
bobby pavlick
Oct 2, 2025
1.0
Worst McDs in the country.. order almost always incorrect, service very slow,…some of the younger employees you can’t understand their mumbling…unfriendly
JE
James Eli
Sep 13, 2025
2.0
I cant stress enough how much I miss Good food at McDonald's.
Everytime I go by ANY McDonald's... the food is always stale from sitting in a heater drawer along with hardened buns and tortilla wraps.
I miss the decent prices and quality service... now they hire anyone willing to put their paycheck first and its always the most depressing attitudes from every drive thru employee.
I keep coming back in faith that "Maybe, it'll be good this time"... but I dont think iv had Good McDonald's since I ate at the McDonald's attached to a gas station on Blue Diamond rd in Las Vegas, Nevada back in early 2024.
And its sad that I can remember the exact place.
Please do better McDonald's... not just the one from my hometown.
What are the opening hours for McDonald's at 809 Azalea Dr, Waynesboro?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available daily from 5:00 AM to 11:00 PM except on Fridays and Saturdays when it extends to midnight. You can order delivery online at https://mcdonalds.order.online/business/-5579.
Can I place a mobile order or use curbside pickup at this McDonald's?
Yes, this location supports mobile ordering and offers curbside pickup services for your convenience.
Is there a drive-thru available at this McDonald's?
Yes, the McDonald's at 809 Azalea Dr has a drive-thru available daily from 5:00 AM to 11:00 PM, extending to midnight on Fridays and Saturdays.
What types of payment does McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find McDonald's mobile apps for ordering?
You can download the McDonald's app from the Apple App Store at https://apps.apple.com/us/app/mcdonalds/id922103212 or from the Google Play Store at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Are there any nearby fast food options other than McDonald's?
Yes, nearby you can find Taco Bell and Little Caesars Pizza for additional fast food choices.
What nearby places can I visit in Waynesboro after dining at McDonald's?
Customers can visit First Baptist Church, Cochran's Nursery, or check out the Redbox rental kiosks nearby for entertainment options.
How can nearby services like Clark gas station and Walgreens Pharmacy be helpful during a visit to McDonald's?
You can conveniently refuel at Clark gas station or pick up pharmacy and vitamin needs at Walgreens Pharmacy, both located near McDonald's.
Where can I find more information about McDonald's menu and rewards program?
Full menu details are available at https://www.mcdonalds.com/us/en-us/full-menu.html. You can also join McDonald's MyMcDonald's Rewards program to earn points for free food at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.