Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Many customers reported issues with food quality, including cold sandwiches, missing ingredients, and inconsistent portion sizes.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.
Customer Service
While some reviews praised friendly staff, many others reported poor customer service experiences, including rude behavior and lack of responsiveness.
TK
Taylor Kidd
Jan 5, 2026
1.0
Went to Arby's tonight and the worker rudely stated, "server down". I tried to ask what this meant and asked if I could pay in cash and I was completely ignored. I didn't know if they didn't hear me so I asked again and once again the worker ignored me. They need to update their times because clearly the workers won't work after 10:00 pm. We pulled in exactly at 10:00 pm and they refused to serve us. Very rude and hurting their business.
IM
Ian Massey
Jan 5, 2026
1.0
Sat at the speaker for 5 minutes and no one ever addressed me. Went inside to see that’s there’s not a soul in sight. I rang the bell. Heard someone counting money and talking in the back. After another 5 minutes of waiting I just left. Last time going to this location.
LB
Laurie B
Nov 18, 2025
5.0
Loved the food but too much loud talking about their personal life, arguing sometimes.
JB
Jeanine Balmer
Nov 16, 2025
1.0
Did a mobile order. Waited in drive thru for 10 min. Only one car at window. Ordered the Brisket sandwich. Hardly any meat, no fried onions, no BBQ, and a piece of sliced cheese. I tried to call in, but Noone would answer. Very upset especially for the price.
WH
William Herzog
Oct 29, 2025
1.0
Sink wasn't working. Couldn't wash hands. Toilet wouldn't flush. That was concerning. Probably won't go back for those reasons