Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality varied significantly, with some praising friendly and attentive staff, while others reported rude and unhelpful interactions.
Order Accuracy
There were multiple complaints about incorrect orders and issues with mobile app orders, though some customers noted that their orders were correct and well-prepared.
Cleanliness
The restaurant was frequently noted for its cleanliness, including well-maintained restrooms, which received positive feedback.
Speed of Service
Customers expressed mixed feelings about the speed of service, with some experiencing long wait times, especially in the drive-thru, while others reported quick and efficient service.
Food Quality
Overall, food quality received positive remarks, with many customers enjoying fresh and hot meals, although there were occasional complaints about cold or improperly prepared items.
EM
Erin Madson
Oct 5, 2025
5.0
Drive through was super polite and friendly. Food was done correctly and quickly.
KB
Kahlan Bishop
Sep 30, 2025
2.0
On 9/30/25 at 11:35, I placed and picked up a mobile order from this location, and the experience was unnecessarily frustrating from start to finish. When I arrived, I was immediately asked if I would be using my mobile app. I explained that I already had a mobile order. Then, the person on the speaker asked for a code. Confused, I mentioned that I didn’t know the code offhand. Instead of simply asking for the name on the order, something most restaurants do, she responded with an annoyed tone, “Ma’am, we still need a code.” I located the code and gave it, but by this point, the experience had already started off on the wrong foot.
Since I had already paid through the mobile app, I drove to the last window to pick up my food, hoping to avoid holding up the line. To my shock, all the staff denned to be apparently waiting for me at the last window, about five employees all talking at once, questioning why I didn’t stop at the first window, and debating “how they would know what I ordered.” Their tone was confrontational and unnecessary. I calmly explained my reasoning, but three people continued talking over each other, insisting I had done something wrong.
I honestly hope I never reach a point at my own workplace where I feel the need to treat customers this way. The eagerness to argue and the lack of basic courtesy from the staff made me feel unwelcome and stressed. While my food was fine, the overall atmosphere of the drive-thru was so unpleasant that I have no desire to return to this location.
JM
jojo Miller
Sep 24, 2025
5.0
Tonight im giving McDonald’s in Vicksburg ms on frontage rd 5 stars. Why, mainly because of Angie! But because it’s the best service I’ve had there in a long time. I visit this location a lot. And when I say a lot, I mean like every other night. I work late a lot and it’s on my way home and easy for me to just grab something. And yes we eat out a lot. Usually I do not have good experiences with them because their attitudes are usually not very good. And im being nice to say the least. I’ve made complaint after complaint on the workers there. I’m sure Mr Larry the manager knows me by name 😂 but tonight, let me tell you. From the minute we pulled up to the speaker to the minute we got our food, makes me want to just give praise to the whole crew there tonight. Angie, my girl, the sweetest woman that’s been in employed there in a long time. Always so friendly and always has a smile on her face. She should be manager one day. Like seriously. She works the window, and I work in a restaurant and I know how hard dealing with customers can be. I’ve also worked in fast food, where the customers are extremely worse than in a fine dining restaurant of course. So for her to keep a smile, be so kind and polite, I just have to rave on her! Then after we paid mrs sweet Angie and pulled to the next window, for the first time in i cant tell you when, we were greeted with a smile, how are y’all tonight. Just the nicest. I asked the young lady, are you new, I’ve never seen you before in here, she informs yes she is new and I said honey please keep that smile and attitude it’s the prettiest. Youre so pretty when you smile. She was so sweet. I wish I would have caught her name as well. Then what I assume to be the manager came to the window and handed me my shake. Another smile, how are y’all. Never before have I been treated kind by every single worker I came in contact with in there. But tonight. They were on point. I just have to say thank you to the crew tonight. Thank you for making me want to come back. Keep it up. And to who ever put that crew together, good job. Did great. Now please keep them there together lol !!
RH
Ron Howard
Sep 8, 2025
5.0
This McDonald’s makes you feel like you’re in a home owned restaurant go out of their way to make sure you’re satisfied. The employees are over the top and especially one gentleman who is ready to help and make sure you’re satisfied.
What are the delivery hours for McDonald's in Vicksburg, MS?
McDonald's offers delivery from 5:00 AM to 10:59 PM Monday through Thursday and Sunday, and until 11:59 PM on Friday and Saturday.
When is the drive-through open at McDonald's on Fridays?
The drive-through is open from 5:00 AM to midnight (12:00 AM) on Fridays.
What ordering and payment options are available at this McDonald's location?
You can order via the McDonald's App or online delivery platforms. Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's provide contactless delivery services?
Yes, McDonald's offers no-contact delivery along with curbside pickup and same-day delivery services.
What are the in-restaurant hours for McDonald's on Saturdays?
McDonald's is open from 7:00 AM to 9:00 PM on Saturdays for dine-in service.
Which nearby places can I visit before or after dining at McDonald's on N Frontage Rd?
Nearby you can visit The Tamale Place, a Mexican fast-food restaurant, or browse gifts at Zsa Zsas Gifts, a flower and souvenir shop.
Are there financial services close to McDonald's for convenient errands?
Yes, Trustmark Bank and River Hills Bank Mortgage Center are nearby, making it easy to manage finances before or after your meal.
Can I combine a visit to McDonald's with shopping for automotive needs nearby?
Absolutely, several car dealers such as Blackburn Nissan and Kirk Brothers Chevrolet are close by, ideal for combining your meal with vehicle shopping or service.
Does this McDonald's have a rewards program for frequent customers?
Yes, you can join MyMcDonald's Rewards to earn points towards free food and access other benefits.
What types of services does this McDonald's location offer?
Services include drive-thru, McDelivery, mobile ordering and offers, gift cards, and free WiFi.