Customer service experiences were mixed, with some praising friendly staff while others reported rudeness and long wait times.
Food Quality
Food quality varied significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
The cleanliness of the location received positive remarks, but there were also complaints about unsanitary conditions in some instances.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
Pricing Concerns
Several reviews highlighted concerns about pricing discrepancies and perceived overcharging for menu items.
CB
Clover Barnett
4 days ago
1.0
Got a hot fudge
WD
Wayne D
5 days ago
5.0
I am a traveler. I end up at alot of DQ's and other fast food restaurants, the place is spotless. The crew inside we're not tall busy , but you can tell they clean n do things when not busy with customers,super polite, food came back really fast, so hot and fresh. Alaskan fish sandwich n a chicken strip box , all was fresh n hot n the Carmel shake was perfect. Thank you DQ. You completed my day with a great meal.
SO
Sara Orozco
Nov 30, 2025
1.0
The food was great but the lady at the drive through was awful! Super rude, acted as if we are the problem. We came in on Nov 30th at 12 pm it was a woman on the drive through. Because of her we will never be back
BB
Bruce Bevers
Nov 9, 2025
4.0
Love their ice cream treats
AF
Ashlynn F
Sep 27, 2025
1.0
Waited 45 minutes for my order. I was told to pull forward for my blizzard, and no one came outside to bring it. I called the store and no one answered the phone. Honked my horn, no response. Had to go back through the drive through to get my blizzard and have them remake my now cold food. Pulled forward and waited another five minutes for them to bring out the blizzard with no food. Waited another ten minutes for my food. I was not given a lid for my blizzard and by the time I got home it had completely melted all over my car and was inedible. Horrible experience.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Vicksburg, MS?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Vicksburg family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, wheelchair accessibility, and outdoor seating available.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, it has a drive-thru service and supports mobile ordering and rewards through their app.
What type of food and specialties can I expect at Dairy Queen Grill & Chill?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers®, among others.
Are there restrooms and WiFi available at Dairy Queen Grill & Chill?
Yes, the location provides restrooms and free WiFi for customers.
Where is Dairy Queen Grill & Chill located in Vicksburg?
It is located at 30 Orme Dr, Vicksburg, MS 39180-5582, United States.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, the store is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
Are there other dining options near Dairy Queen Grill & Chill in Vicksburg?
Yes, nearby dining options include Taco Casa Vicksburg, Wendy's, Subway, SNOWFOX, Zaxby's, Shoney's, and Goldie's Express BBQ.
What hotels are nearby Dairy Queen Grill & Chill for out-of-town visitors?
Nearby hotels include Red Roof Inn and Ramada by Wyndham Vicksburg, which are convenient for visitors enjoying the area.
Are there any notable landmarks or services close to Dairy Queen Grill & Chill?
Yes, the Louisiana State Line I20 West landmark is nearby, and services like Kroger Pharmacy, KeyMe Locksmiths, and Kroger Fuel are also close by, helping with various travel and shopping needs.