Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
While some customers enjoyed the ice cream and certain menu items, many expressed dissatisfaction with the quality of food, including cold and poorly prepared items.
Positive Experiences
A few reviews highlighted exceptional service from specific employees, creating memorable and positive dining experiences.
Pricing Concerns
Several customers felt that the prices were too high for the quality of food received, with some noting discrepancies between menu prices and what they were charged.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting clean facilities while others reported unsanitary conditions.
BB
Bruce Bevers
Nov 9, 2025
4.0
Love their ice cream treats
AF
Ashlynn F
Sep 27, 2025
1.0
Waited 45 minutes for my order. I was told to pull forward for my blizzard, and no one came outside to bring it. I called the store and no one answered the phone. Honked my horn, no response. Had to go back through the drive through to get my blizzard and have them remake my now cold food. Pulled forward and waited another five minutes for them to bring out the blizzard with no food. Waited another ten minutes for my food. I was not given a lid for my blizzard and by the time I got home it had completely melted all over my car and was inedible. Horrible experience.
JM
JOHNNY MITCHELL
Sep 22, 2025
1.0
I went on thur the drive-in and ordered the cheeseburger $7.00 meal, that came with a sundae! When I paid for my order at the window the you lady passed me my drink first and then she proceeded to pass me my sundae..I politely asked her if I could get a bag to pu it in since I was taking it home with me…she rudely stated that we don’t give bags for sundaes, then I asked her why ? She stated that is just the way it is done there, then she asked me if I wanted a cup holder and I said yes! She was acting like she had gotten a serious attitude for me asking simply for a bag! Then she proceeded to past me my food and on doing so I looked in my bag and she had tossed my sundae on top of my burger and fries, and she abruptly closed the window and began to walk away; I blow my horn to get her attention and after she opened the window I asked her why she put my sundae in the bag with my hot food…she replied, because you said you wanted a bag did you? Okay !
SS
Sarah
Aug 31, 2025
1.0
Seventy dollars (70) that's right for 4 chicken finger baskets that had a sign that clearly said 7.49 for chicken finger baskets that's all we were going to get but never will I pay Seventy dollars for chicken. finger baskets at any place especially when the sign says 7.49 for chicken finger baskets 32.00 plus tax need to train your cashiers better D.Q.
DB
david blackwell
Jun 22, 2025
1.0
My wife wanted a banana split, but
DQ has no bananas?? There's a Kroger right next door, go buy some bananas DQ.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Vicksburg, MS?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Vicksburg family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, wheelchair accessibility, and outdoor seating available.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, it has a drive-thru service and supports mobile ordering and rewards through their app.
What type of food and specialties can I expect at Dairy Queen Grill & Chill?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers®, among others.
Are there restrooms and WiFi available at Dairy Queen Grill & Chill?
Yes, the location provides restrooms and free WiFi for customers.
Where is Dairy Queen Grill & Chill located in Vicksburg?
It is located at 30 Orme Dr, Vicksburg, MS 39180-5582, United States.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, the store is closed on November 27, 2025 (Thanksgiving) and December 25, 2025 (Christmas).
Are there other dining options near Dairy Queen Grill & Chill in Vicksburg?
Yes, nearby dining options include Taco Casa Vicksburg, Wendy's, Subway, SNOWFOX, Zaxby's, Shoney's, and Goldie's Express BBQ.
What hotels are nearby Dairy Queen Grill & Chill for out-of-town visitors?
Nearby hotels include Red Roof Inn and Ramada by Wyndham Vicksburg, which are convenient for visitors enjoying the area.
Are there any notable landmarks or services close to Dairy Queen Grill & Chill?
Yes, the Louisiana State Line I20 West landmark is nearby, and services like Kroger Pharmacy, KeyMe Locksmiths, and Kroger Fuel are also close by, helping with various travel and shopping needs.