Wendy's

3.9
679 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2435 West Main Street, Tupelo, MS
38801, United States

Hours

Reviews

3.9
679 reviews
5 stars
322
4 stars
151
3 stars
105
2 stars
43
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the food while others reported cold or poorly prepared items.

Service Issues

Numerous complaints about rude staff and poor customer service, particularly during late shifts.

Speed of Service

Inconsistent service speed; some customers experienced long wait times in the drive-thru.

Cleanliness

Reports of unsanitary conditions, particularly in restrooms and overall cleanliness of the establishment.

Positive Staff Interactions

Several customers praised friendly and helpful staff members, especially during busy times.
  • TB
    Tom Byars
    Nov 2, 2025
    4.0
    Was a great wendys. Like all wendys they have hard chairs an garden style dill pickles that i do not like.
  • DM
    David Miller
    Oct 17, 2025
    5.0
    When I get out of church I be wanting to go somewhere to get something to eat and one night I saw some cars in the drive thru and I got double bacon cheese and strawberry lemonade and it was phenomenal
  • CG
    Cid Gardner
    Sep 18, 2025
    1.0
    Literally, “The worst”.
  • MF
    Mitchell Fleming
    Sep 7, 2025
    5.0
    We stopped in after church today and was in for a real treat. The service and food was outstanding!
  • EH
    Eryn Holcomb
    Aug 20, 2025
    1.0
    I am a door dasher and have been dashing for 2+ years. As a platinum dasher I know my stuff pretty well and am not an amateur. Around 12am August 20th 2025 I got a stacked order (two orders for two different people and two different places) it paid pretty well so I accepted it and headed to the first restaurant and everything went smoothly there they seemed to have their wits about them and didn’t have the IQs of a gold fish that had been shaken in the baggie on the way home. Second order was from Wendy’s on west main in Tupelo MS. I pulled around to the drive thru since the lobby had closed due to how late it was. The woman handling the drive thru where customers come to have a convenient and pleasant experience automatically had an attitude once she heard I was a door dasher (you get used to it after a while but it still sucks). She proceeded to tell my that the order I was picking up had already been gotten and dismissed me. I called the customer while still in the drive thru at the menu and speaker box. She proceeded to tell me I wasn’t allowed to sit there and contact my customer to pull around in the rudest way possible. I pulled around and tried to explain that the customer told me that they had not received any information about anyone being headed to them with their food. She got immediately defensive and said once the order is picked up they have nothing to do with it. I simply made the statement ‘did you not make them confirm the order’ which would be any dashers first thought because there is a process to ensure orders are not stolen. She was infuriated by my question and closed the window and told her manager ‘he is trying to get smart with me I’m not the one’ and restated what I had said about the order not being confirmed followed by ‘who is you’. The manager was not any help either he was an older male with a peppery beard and seemed to not even want to hear what I had to say about his employee so easily flying off the handle on a customer. He dismissed me as well even though I was clearly on the phone with someone who was not receiving their order due to unintelligent employee behavior on their end. It wasn’t going anywhere and door dash supports my family making ends meet so I swallowed my pride and drove away only focusing on resolving my customers issue at this point (they got a refund and it was all settled out for both of us!). Just a heads up if you’re dashing and there is a heavy set woman with no teeth and a miserable attitude steer clear management will not gain control over said employee they will treat you awful just the same. Shame on you for allowing her to treat people trying to also make a living and just do right by their customer to ensure their issue is resolved considering they spent money at your establishment and y'all allowed for their meal to be stolen and then don’t have the decency to resolve it as I was trying to do when you both got offended by me doing so. THIS HAPPENS OFTEN AT THIS LOCATION AS WELL !!! MANY MANY MANY TIMES I HAVE COME TO PICK AN ORDER UP FROM WEST MAIN WENDYS AND THEY HAVE LOST IT AND THE EMPLOYEES ARE RUDE AND UNPROFESSIONAL!!!!!

Frequently Asked Questions About Wendy's

Is 135 - Tupelo 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.