Service Quality
Customer experiences with service were mixed, with some praising friendly and fast service while others reported rude staff and long wait times.
Order Accuracy
Numerous complaints about incorrect orders and missing items, with some customers expressing frustration over having to pay for sauces that should have been included.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms, which negatively impacted customer experiences.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported cold or poorly prepared food.
Operational Issues
Customers noted problems with the app, incorrect closing times, and staff shortages leading to poor service.