Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service varied widely, with some praising friendly staff while others reported rude and unhelpful employees.
Food Freshness
Many customers noted issues with food freshness, including receiving cold or reheated items, while others enjoyed hot and fresh meals.
Speed of Service
Numerous reviews highlighted slow service times, with some customers waiting excessively for their orders.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising the cleanliness while others reported unsanitary conditions.
Order Accuracy
There were frequent complaints about incorrect orders, with customers often needing to return to resolve issues.
NC
Nicole Carmons
4 days ago
1.0
Very rude employee with a disgusting attitude asked me to move my truck more forward while I was in line, I was in a line with a car in front of me, only so far I can walk. She was extremely rude and very disrespectful! I ended up leaving due to fear of her spitting in my food! Check on your employees. Hopefully that woman reads this and realizes that she needs a reality check that you cant go around being rude to people, God's watching you
EC
Eric Cousins
Nov 15, 2025
1.0
I’ve waited one hour for one breakfast sandwich. The lines are backed up outside. People in the lobby just sit down because no one is at the front cash register to even greet them. Most people just turn around and walk away. This place is gives no common courtesy to people waiting on their food. They steadily making other orders while forgetting about yours. This place really needs to be shut down or management needs to get it together. This is ridiculous!
KD
Kimberly DeBoer
Nov 4, 2025
1.0
By far the slowest, most unfriendly and disorganized McDonald’s I have ever been to.
TB
Timur Bakhtemirov
Nov 1, 2025
1.0
I ordered a coffee and stood in line for 40 minutes. I still haven't received my coffee. The employees don't want to work, so what's the point of even going to McDonald's?
AT
Allie Thibodeaux
Oct 30, 2025
5.0
The workers here were literally the nicest McDonald’s workers I’ve ever encountered. They were so kind and helpful.