McDonald's

3.2
1167 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3835 N Gloster, Tupelo, MS
38801, United States

Hours

Reviews

3.2
1,167 reviews
5 stars
359
4 stars
205
3 stars
225
2 stars
106
1 star
272

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions, including dirty restrooms and trash in the dining area.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with several customers feeling disrespected and ignored.

Order Accuracy

Multiple customers experienced issues with incorrect orders and long wait times, leading to frustration.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some items being inedible.

Management Issues

Customers noted a lack of organization and control among staff, with chaotic environments and poor management practices.
  • HC
    Hannah Clay
    Jan 2, 2026
    2.0
    The employees are standing around on their phones doing nothing. I was sitting in the drive through for about 5 minutes till I got tired of sitting there and drove around to see the one who takes the orders sitting down in the window. Service sucks
  • JJ
    James Jordan
    Dec 24, 2025
    1.0
    This restaurant was completely disgusting. The store was not busy but no one was cleaning. The food we got was okay, but not the best. When going to ask for a refill, they told me they had to get me a new one because the machine in the lobby was out of order. I never got the drink after waiting for a while. The staff were rude and did not want to even acknowledge your existence. The lobby was completely destroyed and no one was willing to clean. When using the restroom there were pubic hairs on the walls near the hand dryers. The store was absolutely nasty. Do not go here.
  • TT
    T Tate (TupeloMOPAR)
    Dec 24, 2025
    1.0
    This is by far the worst McDonald's in Tupelo. The restaurant is nasty, and the employees are rude, acting like getting an order right is impossible for them. They sling your order at the counter, scurry to the back, and get made when you walk back there to find someone. I've worked at McDonald's, and it's not that hard to get it right, even if it's by accident. Except for a very few employees, corporate should go in and fire all the rest and start over.
  • LL
    Logan
    Dec 20, 2025
    1.0
    A bunch of kid workers playing, throwing cups at eachother and being rue. Will never return to this McDonald’s again. Thank you
  • AD
    Amber D
    Dec 11, 2025
    1.0
    Went through the drive thru tonight and ordered two drinks and two meals. After being handed the two drinks I was asked to pull forward to wait on the food. When the employee came out with the food I asked if she could replace our Dr. pepper with a sprite because the Dr. pepper didn’t taste right. She turned around without saying a word and went back inside so I assumed maybe that meant she’d be right back. I waited a few minutes before pulling back around to the window for the new soda and the bbq sauce they forgot. When I got to the second window, it was open and all the employees were standing where they could see me but ignored me. A male came over to run the soda machine and continued to act as if he didn’t notice me while the window was still open. I finally asked if he could please replace our soda with a sprite and give us bbq sauce. He handed me a sprite with no ice and I had to once again request the bbq sauce which he handed to us without speaking. The worst customer service from every employee we interacted with tonight except the woman running the first window.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 3835 N Gloster in Tupelo, MS?

McDonald's at 3835 N Gloster is open from 5:00 AM to 12:00 AM (midnight) Monday through Thursday and Sunday, and stays open until 1:00 AM on Friday and Saturday.

What are the delivery hours for McDonald's at this location?

Delivery is available daily from 6:00 AM to 10:45 PM Monday through Thursday and Sunday, and until 11:45 PM on Friday and Saturday.