McDonald's

3.3
1093 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2465 W Main Street, Tupelo, MS
38803, United States

Hours

Reviews

3.3
1,093 reviews
5 stars
338
4 stars
212
3 stars
206
2 stars
104
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, with staff being rude, dismissive, and unprofessional, leading to long wait times and incorrect orders.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty tables and play areas, contributing to a negative dining experience.

Food Consistency

While some customers enjoyed the food, many complained about receiving incorrect or subpar items, such as cold fries and missing components in their orders.

Staff Attitude

A significant number of reviews mentioned the unwelcoming and indifferent attitude of the staff, which detracted from the overall experience.
  • GG
    GHOSTMOM74
    4 days ago
    4.0
    Food was fresh, customer service was good. However the service needs some work.
  • MH
    Maxi Joli Hedin
    Dec 27, 2025
    2.0
    The staff at this McDonald's is the worst! They stand around talking and joking. A customer said he stood for 10 minutes and finally sat down. The Emergency Alert went off on the Play Area and it took the Manager at least 5 minutes to respond...is there NO oversigh/spot checking by Management..
  • MM
    Mary McDowell
    Dec 11, 2025
    1.0
    I'm standing in this McDonald's and only ordered ice coffee. First it took them 10 minutes to even take my order and I was the only one at the counter. Had to show the manager that they charged my card and still had to wait another 10 minutes to get the coffee. Manager was so unprofessional will never go there again
  • HD
    HARLEY D
    Dec 8, 2025
    1.0
    If you go after midnight no one will answer the drive through window. Guess you’d be interrupting their nap time?
  • CW
    Chastity Wood
    Dec 8, 2025
    1.0
    This particular store has unprofessional staff as well as being out of stock on items that are highly advertised. Their sign may say that they have the McRib but I received the news from the drive thru worker in a rude manor on 2 different visits.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2465 W Main Street, Tupelo?

McDonald's in Tupelo is open 24 hours a day, seven days a week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 2:00 AM.