Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,086 reviews
5 stars
337
4 stars
212
3 stars
206
2 stars
103
1 star
228
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, indicating a significant problem with service quality.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and a filthy play area, suggesting a lack of proper maintenance.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, and some even reported finding foreign objects in their meals.
Staff Attitude
Many reviews noted unprofessional and unfriendly behavior from employees, contributing to a negative customer experience.
Inconsistent Experience
While some customers had positive experiences with quick service and good food, these were overshadowed by frequent complaints about service and food quality.
- BLBrittany LisenbyNov 15, 20251.0“Joc” was absolutely horrible. I hate seeing people like this in customer service. I had my kids in the play place while I ordered food, but it was freezing. I placed the order on the app, and when I went to go to the counter to pick it up, one of the managers met me at the register. I told her that it was freezing in the play place, and she said she’d turn the air off. Cool, right? Well, she went to go tell one of the other managers, and I guess he didn’t realize I was standing right there, so he said, “I don’t care.” I said, “Oh, wow!”. That’s when he realized I was there and turned around to say he was just playing. Anywho, I waited on my kids food, and he was the one to set it on the counter, but it had a white milk, instead of the chocolate milk I ordered. I asked him if I could get a chocolate milk, and apparently, I did something wrong, because he had an attitude with me, and said, “GIRL!”, as if I was bothering my him bu asking for the drink I ordered. I went off. I have worked in customer service for many, many years, and to see people like this, working for businesses that I support, is just disgusting. I took my kids out, and won’t be back.
- LFLarissa FoustNov 15, 20251.0The service from jock (or possibly joc) was disappointing.. He was rude and inconsiderate. When we mentioned that the play area was freezing cold, his initial response was dismissive. He then tried to backtrack by claiming he was joking after realizing my mother overheard. Additionally, when my mother requested chocolate milk instead of white milk (which she ordered) his response was “GIRL” as if she was preventing him from his job.
- HHHeidi HackerNov 9, 20251.0Incompetent. Rude. Slowwww. Stood at counter 15 minutes before being ackloweged. They act like you're bothering them. More along the lines of a "Great Value" brand of McDonald's.👎
- CTCameron TreaseNov 6, 20251.0Just like most locations, ordered a bacon McDouble and they gave me a plain double cheeseburger. Staff is dismissive and couldn’t care less
- DHDon HarrisOct 30, 20255.0Better than most.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2465 W Main Street, Tupelo?
McDonald's in Tupelo is open 24 hours a day, seven days a week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 2:00 AM.
What types of pickup and delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's in Tupelo?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this location has a drive-thru service.
How can I place an order online from this McDonald's?
You can place an order online via their delivery URL or through the McDonald's app available on iOS and Android.
What services does this McDonald's offer for customer convenience?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby fast food alternatives are close to McDonald's in Tupelo?
Nearby fast food options include Hardee's, Wingstop, Subway, and Wendy's, which provide different menu choices and dining experiences within walking or short driving distance.
Are there coffee shops near this McDonald's where I can enjoy a different beverage?
Yes, Starbucks is a nearby coffee shop where you can grab coffee, smoothies, and other drinks before or after visiting McDonald's.
Which local services near McDonald's could be useful for families or individuals in the area?
Nearby services include Changing Lives Day Care for childcare, Thomas Street Medical Clinic for health needs, and Glamour Nails for beauty treatments, all easily accessible from McDonald's.