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McDonald's

3.3
(1099 reviews)

Business Details

2465 W Main Street, Tupelo, MS
38803, United States
(662) 841-6800
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2465 W Main Street, Tupelo, MS
38803, United States

Hours

Reviews

3.3
1,099 reviews
5 stars
338
4 stars
214
3 stars
207
2 stars
104
1 star
236

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Food Consistency

Customers frequently reported issues with food quality, including incorrect orders, cold items, and missing components.

Cleanliness

The establishment was often described as dirty, with unclean tables and play areas, contributing to a negative dining experience.

Staff Attitude

Many reviews noted that employees appeared uninterested in serving customers, often prioritizing personal conversations over customer service.
  • JR
    Jennifer Ray
    Feb 11, 2026
    1.0
    Nuggets are inedible. Swore they didn't have beef, but would have some in a little while, that "someone had to get some from another store." Crew was huddled at food assembly table laughing, pointing, staring, and making fun of the customers in drive-thru ; as customers, we felt as if they refused to make our order for burgers, and claimed they didn't have beef. Unreliable is not the word for it. Was not treated the way they would treat their friends or family.
  • NA
    new ambica sound Anil
    Jan 25, 2026
    1.0
    No good dilevri No good service West money 💰
  • GG
    GHOSTMOM74
    Jan 8, 2026
    4.0
    Food was fresh, customer service was good. However the service needs some work.
  • MH
    Maxi Joli Hedin
    Dec 27, 2025
    2.0
    The staff at this McDonald's is the worst! They stand around talking and joking. A customer said he stood for 10 minutes and finally sat down. The Emergency Alert went off on the Play Area and it took the Manager at least 5 minutes to respond...is there NO oversigh/spot checking by Management..
  • MM
    Mary McDowell
    Dec 11, 2025
    1.0
    I'm standing in this McDonald's and only ordered ice coffee. First it took them 10 minutes to even take my order and I was the only one at the counter. Had to show the manager that they charged my card and still had to wait another 10 minutes to get the coffee. Manager was so unprofessional will never go there again

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2465 W Main Street, Tupelo?

McDonald's in Tupelo is open 24 hours a day, seven days a week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 2:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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