Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
554 reviews
5 stars
274
4 stars
113
3 stars
61
2 stars
23
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Food Quality
Mixed feedback on food quality; while some enjoyed the ice cream and certain menu items, many complained about cold, burnt, or poorly prepared food.
Cleanliness
Some customers noted that the restaurant was clean, particularly the bathrooms, but others reported disorganization and unclean conditions.
Wait Times
Several reviews mentioned long wait times in the drive-thru and for food orders, leading to customer frustration.
- JHJanelle HarkeyDec 10, 20251.0Left a 1 star because I couldn't leave a zero. Ordered $22 worth of food and couldn't get it because all I have is $100 bill. What kind of fast food restaurant can't in some way make change for $100. Is there no manager that can't get into a safe or do the workers just not give a crap? I'll never know because I'll never go back.
- TNTim NNov 12, 20252.0Over 15 minutes in the Drive-thru. From sitting behind 3 other cars, just to order. After order made and paid, another 12 minutes to receive food. Every car was asked to wait for "hot/fresh" food. Once I received mine, it was hot but no where near fresh. Bacon was burned, it was black and thrown in the box. Barley on the sandwich. The meat was scorched! Black, burnt tasting. Definitely a burger king meal, overly cooked. Fries were hot and good and the coke was good. I'm traveling and jumped off interstate to get food. No way or time to go back. Not sure what it cost since no receipt was given. Young lady who brought food out apologized for the wait. That would have been okay if it was a few minutes, but NOT HALF HOUR. So disappointed. I'll try my favorite in Cabot, Arkansas when I get home. Any problems I'm definitely DONE with y'all. Unacceptable!! No table, but rating the Drive-thru experience. I ordered the bacon something. Had onion rings on it. 1 of the new burgers, fries and a drink.
- MHmike HarrisSep 10, 20255.0Very clean place with some great ice cream treats 😋
- BWBubba WiseSep 7, 20255.0Really quick in and out real nice employees very respectful not too bad on the wallet
- JSjames sandersSep 7, 20255.0I love the blizzard food is good to went through the drive through
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Tupelo?
Dairy Queen Grill & Chill in Tupelo is open daily from 10:30 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Tupelo open on holidays?
The restaurant is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQ ice cream cakes.
Does Dairy Queen Grill & Chill provide services for families with children?
Yes, the location is family-friendly and offers booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Can I place a mobile order or get deals through an app at Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards.
Does Dairy Queen Grill & Chill in Tupelo have drive-thru and WiFi services?
Yes, the location features a drive-thru and provides free WiFi for customers.
How can I contact Dairy Queen Grill & Chill Tupelo directly?
You can call them at +1 662-269-2499.
Are there nearby restaurants similar to Dairy Queen Grill & Chill in Tupelo?
Yes, nearby options include The Madden Crab (seafood and American cuisine), Connie's Chicken (fast food chicken), Sam's Southern Eatery (seafood), Jack's (fast food burgers), and Captain D's (seafood).
What nearby medical facilities are close to Dairy Queen Grill & Chill Tupelo?
Nearby medical facilities include NMMC Tupelo MS, Hometown Healthcare, NMMC Outpatient Pharmacy, Cardinal Health, Hospital-North Mississippi Med, Affordable Dentures and Implants, and North Mississippi Medical Center.
Are there any entertainment or fitness venues near Dairy Queen Grill & Chill in Tupelo?
Yes, nearby venues include Stefany's Vocal & Performance Training Studios for music and Coreno Blanchard Jr. MMA, Inspire Fitness and MMA, Tupelo Fitness Kickboxing, and Tupelo Jiu Jitsu Academy for fitness and martial arts.