Dairy Queen Grill & Chill

3.8
552 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
807 S Gloster St, Tupelo, MS
38801-4933, United States

Hours

Reviews

3.8
552 reviews
5 stars
272
4 stars
113
3 stars
61
2 stars
23
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and disrespectful behavior towards customers.

Food Quality

Mixed feedback on food quality; while some enjoyed the ice cream and certain menu items, others complained about cold, soggy, or poorly prepared food.

Cleanliness

The restaurant was noted for its cleanliness, with some customers appreciating the clean bathrooms and overall environment.

Speed of Service

While some customers praised the quick service, others experienced long wait times and order mix-ups.

Value for Money

Several customers felt that the prices were too high for the quality of food received.
  • TN
    Tim M N
    Nov 12, 2025
    2.0
    Over 15 minutes in the Drive-thru. From sitting behind 3 other cars, just to order. After order made and paid, another 12 minutes to receive food. Every car was asked to wait for "hot/fresh" food. Once I received mine, it was hot but no where near fresh. Bacon was burned, it was black and thrown in the box. Barley on the sandwich. The meat was scorched! Black, burnt tasting. Definitely a burger king meal, overly cooked. Fries were hot and good and the coke was good. I'm traveling and jumped off interstate to get food. No way or time to go back. Not sure what it cost since no receipt was given. Young lady who brought food out apologized for the wait. That would have been okay if it was a few minutes, but NOT HALF HOUR. So disappointed. I'll try my favorite in Cabot, Arkansas when I get home. Any problems I'm definitely DONE with y'all. Unacceptable!! No table, but rating the Drive-thru experience. I ordered the bacon something. Had onion rings on it. 1 of the new burgers, fries and a drink.
  • MH
    mike Harris
    Sep 10, 2025
    5.0
    Very clean place with some great ice cream treats 😋
  • BW
    Bubba Wise
    Sep 7, 2025
    5.0
    Really quick in and out real nice employees very respectful not too bad on the wallet
  • JS
    james sanders
    Sep 7, 2025
    5.0
    I love the blizzard food is good to went through the drive through
  • BB
    Bama Boi5890
    Jul 30, 2025
    3.0
    Got my burger they had so much ketchup and mustard on ot you couldnt eat with out it sliding off the bun which was soggy due to the amount of ketchup and mustard ridiculous

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Tupelo?

Dairy Queen Grill & Chill in Tupelo is open daily from 10:30 AM to 10:00 PM.

Is Dairy Queen Grill & Chill in Tupelo open on holidays?

The restaurant is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).