Baskin-Robbins

3.6
220 reviews

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 836 Harmony Ln, Tupelo, MS — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
836 Harmony Ln, Tupelo, MS
38804, United States

Hours

Reviews

3.6
220 reviews
5 stars
103
4 stars
42
3 stars
15
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, slow order processing, and lack of acknowledgment from employees.

Product Consistency

Many reviews mentioned issues with the quality of ice cream products, such as runny milkshakes and inconsistent serving sizes.

Cleanliness

Customers noted unsanitary conditions, including dirty bathrooms and a messy dining area.

Staff Attitude

While some staff were praised for being friendly, many reviews highlighted a lack of professionalism and negative attitudes from employees.

Operational Issues

Customers expressed frustration over inconsistent hours of operation and being turned away before closing time.
  • CB
    Cindy Bonds
    2 days ago
    1.0
    Pulled up at the drive Thur at 9:43 pm and no one took our order. Me and another other car. We drove around to the window and was took they stop taking orders at 9:50. My iPhone turned to 9:50 as the girl was telling me this. Sign says store closes at 10!!! If the drive thru is close then turn the light and menu board off!!!
  • TW
    Theonenonly Winter
    Sep 26, 2025
    1.0
    Horrible. Staff was extremely slow due to smoking in their cars !!! Does NOT take 20 mins to MAKE A MILKSHAKE. hire new employees.
  • CB
    Cheryl Boothe
    Sep 22, 2025
    5.0
    Always great ice-cream
  • SB
    Savannah Beard
    Sep 14, 2025
    1.0
    Our milkshake was terribly runny and tasted straight like milk/water.
  • SD
    Sherri Duke
    Aug 29, 2025
    2.0
    Employees were not very friendly. Bathroom was dirty and no paper towels.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.