Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Starkville, MS. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 913 Highway 12 West for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
717 reviews
5 stars
272
4 stars
168
3 stars
94
2 stars
49
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes for orders, even when not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative overall experience.
Food Quality
Several reviews mentioned receiving cold or poorly prepared food, impacting customer satisfaction.
Management Issues
Frequent calls for better management and staffing were noted, with customers suggesting the need for an overhaul to improve service.
- KHKellie HarleyDec 1, 20251.0My food was cold and it took 20 min my burger was as cold as the lettuce and tomato
- MOMatthew OrrNov 24, 20251.0Don't go to this Sonic, use the other one across town. If you go to this one expect to wait an hour or more for an order even if you order ahead. I ordered 2 mini blasts, 3 kids ice cream cups and a small order or mozzarella sticks on the app and checked in at the selected pick up time. It was a 45 minute wait before someone came out with the blasts and sticks but no kids ice cream cups. I tried to explain to the guy that we were missing part of the order but, even with the receipt and the literal partial order that was brought out, they were adamant that it was the entire order. They took the receipt back and, after another 20 mins of nothing, I decided that was enough waiting and pulled away. There were others waiting just as long as us, a lot of them still sitting when we decided to drive off. Turns out the blasts weren't the ones we ordered, the mozzarella sticks were cold and one of the blasts ended up having a fly in it that we found after driving away. TLDR don't go to this Sonic, use the other one across town. Yes, it's older and smaller but it's 1,000x better and I've never had an issue with them.
- SESabrina EdwardsNov 2, 20251.08 employees “working” I use that term very loosely and wouldn’t answer the drive-thru!!
- MRMichael RobisonOct 27, 20251.0Been to this location several times in the past and the main reason I quit coming was the extremely long wait times. I decided to just stop by and see if things have changed. Did it two days in a row and nothing has changed they do not care about customer service at all. 22 minutes today over 30 minutes yesterday after having to push button and ask for my food.
- TGTayler GuidryOct 23, 20251.0My pickup order was scheduled at 6:11 and was confirmed ready on the app I waited 20 minutes for my order never received it and there was a car that arrived after me that received their order. On a separate occasion I have waited almost an hour for a milkshake. There was only 1 carhop today when I went to this location. This location desperately needs either different management or to hire more employees this is out of hand and ridiculous.