McDonald's

3.1
492 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
817 Hwy 12 W, Starkville, MS
39759, United States

Hours

Reviews

3.1
492 reviews
5 stars
117
4 stars
98
3 stars
103
2 stars
53
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and slow service, leading to a frustrating experience for many customers.

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or poorly prepared items, with some even experiencing food poisoning.

Cleanliness

Several reviews mentioned unsanitary conditions, including greasy floors and dirty tables, contributing to a negative dining atmosphere.

Order Accuracy

Many customers experienced incorrect orders or missing items, leading to dissatisfaction and frustration.

Positive Experiences

Despite the negative feedback, some customers noted positive experiences with friendly staff and correct orders, indicating occasional good service.
  • PB
    Promise B
    Oct 19, 2025
    1.0
    Placed a Mobil order and they stole food from me. Called the number on the receipt to report the missing food and got the voice mail “ this location is not accepting phone calls right now “ typical
  • CL
    C Love
    May 27, 2025
    3.0
    Don't like how they charge extra for tea, I ordered sweet tea however cashier stated out so I order Dr pepper however my receipt showing I was charged for unsweetened tea with extra ten cents👀 my second run in with extra charges on my receipt they did exactly the same when ordering kids meal you gotta get milk or you will have extra charge but they didn't tell me till after I notice this extra fee😳
  • KH
    Kim Harrison
    Jul 7, 2022
    3.0
    I did not order because I dislike their food greatly. My friend ordered a meal but requested water. Glitch! They can not do anything but a soft drink, therefore she received a Sprite instead of water. They told her they had to ring up a soft drink but it would be water instead. No can do.

Frequently Asked Questions About McDonald's

What are McDonald's Starkville's drive-through hours?

The drive-through is open daily from 5:00 AM to 11:00 PM.

Does McDonald's Starkville offer curbside pickup and delivery services?

Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.